Full Time Sales Assistant

Company Description

With over 40 years in the business and 145 stores nationwide, Autobarn is proud to be Australia’s go-to destination for quality automotive parts, accessories, and expert advice. From motoring enthusiasts to everyday drivers, we’re here to help our customers keep their vehicles in top condition.

Autobarn is part of Bapcor Ltd, Australasia’s leading provider of automotive aftermarket parts, accessories, equipment, and service. Our group includes iconic brands like Burson, Autobarn, Midas, Truckline, Premier Auto Trade, BNT, and Baxters – with more than 1,000 locations and 5,000+ team members across Australia, New Zealand, and Thailand.

We pride ourselves on providing an inclusive, supportive and diverse work environment for our staff, and are committed to living out our companies values every day and in every way:

• Doing the right thing
• Being in it together
• Giving a damn
• Getting it done

Job Description

Drive Sales Success – Join Our Team as a Sales Assistant in Craigieburn!

We're looking for an enthusiastic and customer-focused Sales Assistant to join our dynamic team in Craigieburn, Australia. In this role, you'll be the backbone of our sales operation, delivering exceptional service while supporting our team in achieving ambitious targets. Reporting to the Store Manager, you'll play a vital role in creating a welcoming environment where customers feel valued and supported. If you're organized, collaborative, and ready to make a real impact, we want to hear from you!

Provide outstanding customer service by offering product knowledge, personalized recommendations, and expert advice to help customers make informed decisions.

Support the sales team in achieving store targets and performance goals through proactive engagement and efficient transaction processing.

Manage point-of-sale systems accurately, handling cash transactions, card payments, and maintaining detailed records with precision.

Organize and maintain store displays, ensuring merchandise is well-presented, properly stocked, and aligned with company standards.

Assist with inventory management, stock rotation, and merchandising to optimize product visibility and availability.

Maintain a clean, safe, and welcoming store environment that reflects our brand values and meets all safety regulations.

Collaborate with team members to solve problems efficiently and support colleagues in delivering consistent customer experiences.

Follow all company policies, procedures, and safety practices while demonstrating reliability and accountability in all tasks.

Identify customer needs and concerns with empathy, working toward solutions that enhance satisfaction and loyalty.

Qualifications

Strong work ethic and organizational skills – You're detail-oriented, reliable, and committed to maintaining high standards in everything you do.

Excellent communication abilities – You express yourself clearly and professionally, both verbally and in writing, and listen actively to customers and colleagues.

Customer service orientation – You have a genuine passion for helping customers and creating positive interactions that build loyalty.

Basic computer literacy – You're comfortable learning new systems and can navigate point-of-sale software and retail management tools.

Multitasking capability – You can juggle multiple responsibilities efficiently while maintaining focus on quality and customer satisfaction.

Problem-solving mindset – You approach challenges analytically and work collaboratively to find practical solutions.

Positive attitude and flexibility – You're adaptable, resilient, and ready to support the team's evolving needs.

Preferred Experience: Previous experience in retail, customer service, or a similar sales environment is highly valued.

Preferred Skills: Cash handling experience, familiarity with point-of-sale systems, and experience with inventory management are advantageous.

Eagerness to learn and grow – You're motivated to develop your skill set and advance your career within our organization.