Clerical Officer Admissions & Booking

In the role of Clerical Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across Administration Department, with a particular emphasis on administrative tasks related to Pre-admissions. 

Your duties will encompass but are not restricted to:

• Ensuring patients possess the appropriate level of health fund coverage.
• Take payments of any out of pockets fee from patients.
• Balance and close cash drawers at the end of shift.
• Provide timely and accurate information to the Clinical Team.

About You:

To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.

• Effective Communication and Interpersonal Skills: A high level of communication will be a key asset.
• Proven Teamwork: You have demonstrated your ability to work both collaboratively and independently when needed. 
• Strong Customer service skills: Your commitment to exceptional customer service sets you apart.
• Timely tasks Completion: You can efficiently complete tasks within designated timeframes
• Tech Savvy: Proficiency with MS Office suite and adept keyboard and computer skills
• Organisational Skills: You exhibit efficient organisational skills and can effectively prioritise tasks.
• Basic Medical Terminology Knowledge: Familiarity with medical terms adds value to your profile.
• Problem-Solving Aptitude: You display an effective ability to solve problems.

Desirable Qualities: 

• Expanded Medical Terminology Knowledge: A deeper understanding is always an advantage.
• Health Insurance Criteria Awareness: Knowledge of various health insurance criteria is a plus.
• Meditech System Familiarity: If you are acquainted with Meditech, that’s a bonus!

Remuneration

On offer is base hourly rate of $35.85 - $39.96 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. RHC WA PACT Enterprise Agreement: Salaried Officer Level 2 (WA PACT)

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.