Part-time Stretch Instructor/Front Desk

Job Title: Part-Time Stretch Instructor / Client Experience & Operations Assistant

Location: Recovery and Massage Centre
Position Type: Part-Time
Experience Required: Minimum 2 years

About Us

Recovery and Massage Centre is a sports recovery centre dedicated to improving mobility, performance, and overall physical wellbeing. We specialise in recovery-based services, including guided stretch classes designed to support athletes and active individuals of all levels.

Role Overview

We are seeking a reliable and motivated Part-Time Stretch Instructor who will also be engaged as a Client Experience & Operations Assistant. This role is ideal for someone who enjoys working directly with clients both on the floor and at the front of house, and who takes pride in creating a welcoming, organised, and professional environment.

Key Responsibilities

Stretch Instruction & Client Care

• Lead group and/or semi-private stretch classes in a safe, professional, and engaging manner

• Deliver structured stretch sessions focused on mobility, flexibility, and recovery

• Modify stretches to accommodate different fitness levels, injuries, or limitations

• Educate clients on proper technique, breathing, and body awareness

• Monitor client movement and provide hands-on or verbal corrections as appropriate

Client Experience & Operations Assistant

• Greet clients warmly and provide an excellent customer experience

• Manage bookings, check-ins, and general inquiries (in person, phone, and email)

• Process payments and maintain accurate client records

• Assist with retail sales and memberships if applicable

Opening & Closing Duties

• Open and close the centre according to procedures

• Prepare studio spaces before classes and reset after sessions

• Ensure the facility is clean, organised, and ready for clients

• Follow end-of-day cash handling and reporting procedures

Team & Facility Support

• Maintain a clean, safe, and welcoming environment throughout shifts

• Communicate effectively with the recovery and coaching team regarding client needs

• Uphold company standards, policies, and brand values at all times

Requirements & Qualifications

• Minimum 2 years of experience teaching stretch, mobility, yoga, Pilates, personal training, or related movement disciplines

• Strong understanding of anatomy, biomechanics, and flexibility training

• Comfortable multitasking between instruction and reception duties

• Experience working with athletes or active populations preferred

• Certification in a relevant field (Stretch Therapy, Personal Training, Yoga, Pilates, Sports Science, or similar)

Must hold certification in Pilates, Yoga, Personal Training, or Stretch Therapy

CPR/First Aid certification (or willingness to obtain)

Current CPR/First Aid certification is required at the time of application

Professional, punctual, and reliable

Desired Skills

• Excellent communication and interpersonal skills

• Strong organisational and time-management abilities

• Customer-service focused with a friendly, confident demeanour

• Passion for recovery, mobility, and helping others move better

• Ability to work independently and as part of a team

Schedule & Compensation

• Part-time hours (flexible schedule, including early mornings, evenings, and/or weekends)

• Position requires availability for a mix of early mornings, evenings, and weekend shifts

• Competitive pay based on experience and qualifications

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience and availability to ••••@recoveryandmassagecentre.com.au