Clinical Placements Administrator

About VU

At VU, we aim to be one of the leading impact universities in the world. VU is an impact-driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual-sector pathways and strong industry partnerships. We are a values-led, inclusive workplace where diverse talent is supported to make a real difference.

About the Team

The Clinical Learning Office supports the delivery of clinical placements across the College of Sport, Health and Engineering. The team works collaboratively with academic areas, University teams and external healthcare partners to support students undertaking clinical learning experiences.

Clinical placements support a range of disciplines including Paramedicine, Social Work, Speech Therapy, Physiotherapy, Nutritional Science and Dietetics, Dermal Science, Osteopathy, Nursing and Midwifery.

About the Role

As a Clinical Placement Administrator, you will provide efficient and effective administrative and customer support to the Clinical Learning Office and associated course areas.

You will work closely with academic staff, University teams, students and external clinical partners to support the administration and delivery of clinical placement programs. This includes assisting with student documentation and pre-placement checks, clinical agreements, invoices, databases and general administrative processes.

This is a great opportunity for an organised and customer-focused administrator who enjoys working with a range of stakeholders and wants to contribute to positive outcomes for students undertaking clinical learning.

Position Key Duties

• Provide high-quality customer service to students and internal and external stakeholders regarding clinical placement programs, responding to enquiries by phone, email and in person.
• Liaise with relevant stakeholders to verify mandatory student documentation and pre-placement requirements.
• Provide administrative support to the Clinical Learning Office, including maintaining records, preparing routine correspondence and following up actions.
• Assist with the administration and monitoring of clinical agreements and contract documentation with agencies, hospitals and other placement providers.
• Support the processing and recording of payments to clinical educators and sessional clinical staff.
• Assist with checking invoices from clinical partners and placement providers against relevant agreements and referring anomalies for resolution.
• Assist with maintaining accurate information across relevant University databases and systems.
• Contribute to the review and improvement of administrative processes, policies and procedures supporting clinical placement operations.
• Work collaboratively with the Clinical Placements Manager, Clinical Placement Coordinators and relevant academic staff to support the delivery of clinical programs.
• Resolve routine enquiries and issues within the scope of the role and escalate unusual or complex matters where required.

Position Details

• Classification: HEP Level 4
• Salary: $72,808 per annum + 17% employer superannuation
• Employment Type: Full time, Fixed term until May 2027
• Hours per Week: 36.75
• Location: Footscray Park Campus

For a detailed overview of the role’s duties and responsibilities, please refer to the Clinical Placement Administrator Position Description.

About You

We are looking for an organised and customer-focused administrator who can work effectively in a busy environment and build positive relationships with a diverse range of stakeholders.

You will ideally have:

• Relevant administrative experience and/or qualifications, with the ability to quickly develop knowledge of University systems, processes and databases.
• Experience providing high-quality customer service and working with students or in a similar service-focused environment.
• Strong written, verbal and interpersonal communication skills, with the ability to communicate effectively with people from diverse backgrounds while maintaining confidentiality.
• Strong organisational and administrative skills, including the ability to prioritise competing demands and manage workloads within time constraints.
• The ability to work both independently and collaboratively as part of a team, using initiative and sound judgement to resolve routine issues.
• Proficiency in Microsoft Word, Excel, Access and Outlook, with the ability to quickly learn new systems and processes.

Experience working within a clinical learning office or tertiary education environment, including familiarity with student administration systems and relevant policies and procedures, will be highly regarded.

Please note

The University is a Child Safe organisation. You will be required to hold a current Employee - Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment.

Who to Contact?

For further information relating to the position, please contact:

Name: Chantal Boorman
Position Title: Clinical Placement Coordinator
Email: Chantal.Boorman@vu.edu.au

How to Apply

To submit your application please click on the Apply button.

Applications must be submitted as a single document comprising:

• A cover letter
• Your curriculum vitae/resume
• Your responses addressing all selection criteria located in the position description
• Evidence of applicable qualifications, licences and registration

Note: Applications that do not address the Key Selection Criteria will NOT be considered

Applications will close 11:59pm Wednesday 16 September 2026. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged.

Visa sponsorship is not available for this position. This role requires applicants to have full and permanent working rights in Australia.

Why Join VU

VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage.

Our Commitment

Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio-economic backgrounds. As a WGEA Employer of Choice for Gender Equality, we strive to create a place where everyone feels they belong, and we ensure a positive, barrier-free recruitment experience by providing adjustments and accessible formats upon request at inclusivecareers@vu.edu.au or (03) 9919 5999.