Software Engineer (Site Reliability)

About us

• We're building a new category of interactive entertainment powered by AI characters, image, video, and real-time experiences. We’re one of the most-visited AI products globally, serving millions of users every day.

• We work in-person in Sydney, Australia, and hire globally.

How we work

• User-first: We build what people want. We invest time to understand our users and focus on adding value instead of extracting value.

• High agency, high ownership: We own outcomes end-to-end. When something goes wrong, we take responsibility and fix it.

• Urgency: We prioritize ruthlessly, increase leverage, and move at an exceptional pace.

What you'll do

• You’ll be our first dedicated site reliability engineer, owning reliability and core platform decisions as we scale to hundreds of millions of users.

Example projects

• Improve uptime and reduce RTO across critical services.

• Orchestrate and harden GPU clusters serving millions of AI generations per day.

• Implement platform-wide observability (metrics, tracing, alerting) and enforce SLOs.

• Optimize AWS infrastructure and reduce cloud spend without sacrificing performance.

What you'll bring

• 5+ years operating production systems at scale.

• Strong AWS experience (infra-as-code, high-scale compute, K8s/ECS or similar).

• Deep observability and incident response experience.

• CI/CD and deployment pipeline expertise.

• Familiarity with our tech stack: TypeScript, Next.js, React, TailwindCSS, tRPC, Postgres, Temporal, AWS.

• You write code and fix root causes, not just symptoms.

• Hunger to win. This is not going to be easy.

What we offer

• Top-of-market compensation with meaningful equity upside.

• Real ownership from day one. Work on important problems and see the impact of what you ship.

• Fast-growing scope. As your impact grows, your responsibility and compensation should grow with it.

• A company card for food, coffee, tools, and anything that helps you do your best work.

• Daily team lunch and dinner at the office.

• An unlimited workspace budget to build your ideal setup.

• Visa sponsorship and relocation assistance for people moving to Sydney.

How we think about comp

We raise the ceiling for exceptional performers, not the floor. As your impact grows, your compensation should too.

• The listed range is cash + equity, with superannuation on top.

• We review compensation every 6 months.

• Bonuses reward past impact, and raises reflect your new level.

Our interview process

1. Intro call: 15 minutes to align on the role and company.

2. Founder interview: go deep on what you’ve built, how you think, and how you work.

3. Technical interview: 1 hour of system design and technical discussion. No live coding.

4. Paid work trial: spend 3 days with us in Sydney working on a real problem. We cover travel and accommodation, if needed.

5. Offer: if it’s a strong fit, we move quickly.