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Whitehorse City Council
About the role
At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:
The role:
This position is responsible for providing an accurate, efficient and effective rating service to customers of the Council ensuring all issues are addressed in a professional, confidential, timely and accurate manner.
About you:
To be considered for this position you will have:
Download Position Description:
Rates Administration Officer August 2026
Benefits:
Making a difference in the community- Working at Whitehorse City Council you will get to see how opportunities make a real difference. Every day you really will see how the work you're involved in benefits the diverse community.
Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.
Health and Wellbeing – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.
Career opportunities – engaging work and the opportunity to apply your skills and experience.
Reward & Recognition - extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.
We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement. Come and Join the TRANSFORMATION
Further information is available from Anne McLennan on 9262 0713. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 11 September 2026.
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