Integration Analyst

• Full-time continuing role within UNSW IT as an Integration Engineer
• Starting Salary $118,483 plus generous superannuation and leave loading
• Kensington, Sydney location, 2-3 days in the office, Hybrid working 

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place. 

The Integration Analyst will play a key role within Corporate Services Integration domain in IT. The Integration Analyst's role is to plan, coordinate, and supervise activities related to the integration of applications into UNSW information systems. This individual is responsible for planning and coordinating the processes required for the provision of interfaces and data exchange/distribution necessary for UNSW operations. This position reports to Integration Technology Lead and has no direct reports.  

Specific accountabilities for this role include:  

• Plan, execute, and manage the integration of new applications into existing network infrastructure, systems, and software throughout the enterprise.  
• Develop custom middleware to assist in the transformation and control of data between systems.  
• Manage deployments to reduce risk and provide production support where required.  
• Where applicable, investigate and qualify potential areas in which to introduce Web API or integration services.  
• Be available for On-Call / After Hours support on a rotating basis, typically one week per month as well as weekend and After Hours work as required.
• Collaborate with technology team members, end users, and other stakeholders in the testing of new Interfaces and applications.  
• Ensure that any new integration solution meets functional requirements, system compliance, and other specifications.  
• Provide technical support, triage support issues, troubleshoot, identify root cause, and coordinate and escalate to key internal and external resources as required, to effectively resolve all issues.  
• Monitor and identify patterns of issues, identify potential points of failure, and recommend permanent solutions.  
• Application and integration testing, assist UAT testing and prepare release notes for deployment.  
• Maintain integration catalogue and update system documentation.  
• Proactively identify complex risks and issues, work with the team to ensure appropriate solutions are in place.  
• Provide functional level 2 and 3 support to system and process owners on business processes, implement functionality, and business system capabilities.  
• Support leadership in optimising the way in which the integration sub domain work, including practices, organisation, and resourcing to promote team dynamics and opportunities for continuous improvement.  
• Be actively involved in communications with key stakeholders, both internal and external and provide influential input with stakeholders to achieve business outcomes.  
• Develop operational and user guides and develop and deliver end-user training.  
• Align with and actively demonstrate the Code of Conduct and Values  
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others. 

Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.  

• 2-3 years of experience working on Middleware platforms i.e. Microsoft Azure platform and native integrations. Experience with Microsoft Azure Data factory is desirable but not essential.  
• Demonstrated experience in requirements gathering, use cases documentation, gap analysis, systems design, and integration.  
• Knowledge of and experience in a range of application development methodologies including ‘agile’, ‘waterfall’, ‘lean’ and ‘rapid’ application development methodologies. 
• Strong knowledge and competency in the use of professional tools i.e. JIRA, confluence, Testing tools (Selenium) etc.  
• Well-developed skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools (e.g., Visio), presentation tools (e.g., PowerPoint) and project management tools (e.g., MS Project).  
• Sound consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.  
• Excellent analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.  
• Advanced written and verbal communication skills, with a high level of attention to detail for deliverables produced.  
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.  
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.  

• Flexible Working Options (work from home, flexible hours etc)  

• Career development opportunities 

• 17% Superannuation contributions and additional leave loading payments  

• Additional 3 days of leave over Christmas period 

• Discounts and entitlements (retail, education, fitness) 

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits 

To apply:  Please submit your CV, Cover Letter and responses addressing the required Who you are criteria. 

Please note: Sponsorship is not available for this role; valid Australian working rights are on application.