Medical Receptionist

Clinic ReceptionistLocation: Sydney, NSW (Suite 301, 161 Bigge Street, Liverpool, 2170 NSW) Job Type: Full TimeSchedule: Monday to Friday
Status: Australian Citizen
Position OverviewWe are seeking a professional, organized, proactive, and patient-focused Clinic Receptionist to join our team. This role is crucial to ensuring the smooth day-to-day operation of the clinic, providing outstanding customer service, supporting healthcare providers, and maintaining a welcoming, efficient, and professional environment for patients and staff.
The Clinic Receptionist will be responsible for front-desk operations, patient coordination, appointment management, documentation, telephone and email communication, basic financial administration, inventory management, and supporting doctors and administrative teams to ensure clinic sessions run smoothly.
Key Responsibilities:- Clinic Opening & Daily Preparation- Reception & Patient Management- Documentation & Patient Records- Coordination with Internal & External Stakeholders- Telephone, Email & Communication- Appointments & Scheduling- Invoicing & Financial Administration- Inventory & Clinic Supplies- Clinic Operations & Compliance
Working Hours:• Monday to Friday, based on clinic operating requirements.• Daily working hours may vary depending on doctor schedules and clinic sessions.• Weekly rosters will be communicated in advance.
The Ideal Candidate:
We are looking for a receptionist who is professional, enthusiastic, highly organized, patient-focused, detail-oriented, and proactive. The ideal candidate will be comfortable working in a fast-paced clinic environment, managing multiple priorities, communicating with a wide range of stakeholders, and supporting doctors and administrative teams to ensure every clinic session operates smoothly.
Preferred Qualifications:• Previous experience as a receptionist, medical receptionist, clinic administrator, or administrative assistant, preferably within a healthcare or medico-legal setting.• Strong organizational and multitasking skills, with the ability to manage appointments, documentation, calls, emails, inventory, and patient enquiries simultaneously.• Familiarity with scheduling tools, invoicing systems, patient management software, and Microsoft Office.• Experience using clinic management systems is desirable; familiarity with Gentu/OPSA will be advantageous.• High attention to detail when managing patient records, documentation, financial transactions, and inventory.• Excellent verbal and written communication skills.• Exceptional interpersonal skills and a strong focus on patient service.• Ability to remain calm, professional, and solution-focused when
Compensation and Growth Opportunities:• Hourly rate: (Hourly Rate: 25 to 27 AUD), based on experience and skill set.• Opportunities to develop experience in healthcare administration and the medico-legal sector.
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