Client Rate Specialist

Client Rate Specialist – Brisbane or Sydney - Top tier law firm

• Be the go-to specialist for client rates, pricing arrangements and billing requirements
• Varied role combining stakeholder engagement, problem solving and reporting
• Collaborative team environment with hands-on leadership and mentoring

Who are we?

We are Mallesons. The top-tier independent firm from Australia, a full-service firm trusted on the most complex and consequential matters across our region and around the world. We’ve been part of Australia’s story for almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Our independence gives us the flexibility to combine our extensive top tier full-service capability with the best advisers in every market. With deep expertise, collective judgment and genuine collaboration, we cut through complexity so our clients can move forward with confidence and make more happen.

About the role

We are seeking a Client Rate Specialist to join our Rates & Discounts team within Finance, where you will play a key role in the implementation, maintenance and governance of client and matter pricing arrangements across the firm.

Working closely with stakeholders across Finance, Business Development, Risk, eBilling and the legal practice, you will ensure client rates, discounts, rebates and billing requirements are accurately interpreted, implemented and maintained within our systems.

Combining stakeholder engagement, reporting, problem-solving and process improvement, this role supports the delivery of accurate, efficient and commercially effective pricing outcomes across the firm.

This is a full-time, permanent opportunity offering a hybrid working model, with flexibility to be based in Brisbane or Sydney.

Key responsibilities                 

• Manage the setup, maintenance and governance of client and matter pricing arrangements, including panel rates, discounts, rebates and alternative fee arrangements.
• Review client agreements, billing requirements and pricing instructions to ensure they are accurately implemented within Elite 3E and related systems.
• Act as a key point of contact for Partners, Practice Assistants, eBilling, Business Development, Risk and Finance teams on client rate and pricing matters.
• Monitor ongoing compliance with agreed pricing arrangements and assist in resolving pricing risks, discrepancies and stakeholder queries.
• Prepare reporting and analysis relating to client rates, discounts, rebates and pricing trends to support business decision-making.
• Contribute to annual rate reviews, system enhancements and continuous improvement initiatives focused on pricing excellence.

About You

You'll bring:

• Experience in a legal, professional services or financial services environment.
• Experience working with billing, client rates, pricing arrangements, financial data or similar administration processes.
• Strong attention to detail with the ability to interpret and apply complex client agreements and pricing requirements.
• A proactive and inquisitive approach, with strong problem-solving and critical thinking skills.
• Confidence building relationships and managing queries from a range of stakeholders, including senior professionals.
• Intermediate to advanced Excel skills, with experience using Elite 3E or a similar practice management system highly regarded.

Why work with us?

We build careers that go everywhere. Mallesons is a special place to work where anything is possible, ambitions are limitless and diversity and inclusion play an important role. It’s a place where you will collaborate with exceptional colleagues and clients, where you will sharpen your edge and support others to do the same, where you will make a difference you can be proud of. You will have access to a suite of wellbeing initiatives, benefits, policies and process that will support you to achieve your career goals.

Together we learn. Together we master. Together we lead.

Next Steps

Please click ‘Apply Now’ to apply online with your cover letter summarising why you’re applying and your resume to support your experience.

Applications close COB Wednesday 23 September.

If you have any questions or need any further information, please don’t hesitate to reach out to Sophie Larrett at sophie.larrett@mallesons.com

If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Diversity and Inclusion

Mallesons is an equal opportunity employer and is committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, and people from diverse backgrounds. We welcome, value, support and harness the positive benefits that people’s different life experiences bring, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. 

If you are unsure if you meet all criteria for this role, but have a passion for delivering high quality work, developing your skills and realising your full potential, then we encourage you to apply and have a further conversation about how you could fit at Mallesons.

We have a range of inclusive hiring practices – if you would like to seek workplace adjustments to complete your application please contact the Recruitment contact for this role or email careers@mallesons.com