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XPT Software Australia Pty
About the role
Must Have Skills: At least 3 years of experience in
customer-facing technical support roles, preferably within a NOC, managed
services, or similar operational setting.Proven experience with
technologies from leading vendors including Cisco, Juniper, Palo Alto,
Meraki, VMware, Netscaler, Fortigate, Velocloud, Solarwinds, ServiceCentral,
Magpie, Splunk, and Merge. • Exceptional
verbal and written communication skills, with the ability to articulate
complex technical concepts clearly to both technical and non-technical
audiences. Excellent customer-facing skills, with a
professional, empathetic, and solutions-oriented approach to every
interaction. |
Nice to Have Skills: |
Detailed Job Description |
Minimum Years of Experience
3 Years |
Certifications Needed: CCNP, JNCIP, Fortinet NSE, or ITIL Foundation |
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