Receptionist

AirRoad is a leading national road freight, distribution and logistics company. We pride ourselves on our commitment to excellence and our friendly, professional work environment. We are seeking a talented Receptionist to join our team and be the welcoming face of the company at our Lidcombe office. Please note that AirRoad is planning to relocate its NSW operations from Lidcombe to Kemps Creek in Q1 2027, and this position will relocate to the new Kemps Creek site as part of this move.

Position

As a Receptionist you will be the first point of contact for visitors and clients, both in person and over the phone. You will play a crucial role in providing excellent customer service and ensuring a positive experience for everyone who interacts with our company. The ideal candidate is outgoing, organised, and possesses strong communication skills.

Your responsibilities will include:

• Greeting visitors in a friendly and professional manner and direct them to the appropriate person or department

• Answering and directing phone calls in a courteous and efficient manner

• Managing incoming and outgoing mail, packages, and deliveries

• Maintaining a clean and organised reception area

• Scheduling appointments and meetings as requested

• Assisting with administrative tasks, such as data entry, internal reporting, and national uniform orders

• Provide general safety information to visitors

Criteria

To be successful in this role, you should possess the following:

• Previous experience in a receptionist or customer service role is preferred but not required

• Excellent communication and interpersonal skills

• Professional demeanour

• Strong organisational and multitasking abilities

• Good understanding in Microsoft Office suite (Word, Excel, Outlook)

• Ability to work independently and as part of a team

• Positive attitude and willingness to learn

If you think you have the right skills, attitude and experience for this position then please apply today.

AirRoad is an equal opportunity employer, encouraging men and women of all ages and backgrounds to apply.