Account Manager

Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.
We are a team of diverse thinkers and question-askers. We all have opinions, and we don’t keep them to ourselves. We know that change doesn’t come from keeping quiet or sitting still, it starts with conversations, grows with enthusiasm and comes to life with collaboration. By combining an agile mindset with a drive to challenge the status quo, we are not afraid to move quickly to deliver innovation at scale. We prioritize a culture of open dialogue and technical excellence, where expertise is always valued over traditional hierarchy.
We are seeking a Sales Account Manager to support Eightcap's growth by supporting both business development and relationship management, contributing to the growth and retention of our trading client portfolio.
The ideal candidate will have a proven ability to deliver results in a fast-paced, high-performance environment. This role plays a key part in driving our mission to provide an exceptional experience to both our clients and team.
Key Responsibilities:
Client Acquisition & Management: Drive the full sales cycle from lead generation to onboarding; manage and grow a portfolio of retail, wholesale, and high-net-worth clients.Relationship & Platform Support: Build trust with clients by delivering technical support, explaining trading platform features, and presenting derivative trading solutions.Target Drive: Consistently meet or exceed individual and team KPIs, revenue targets, and cross-selling objectives.Compliance & Onboarding: Manage client onboarding and compliance verification in strict accordance with ASIC regulatory guidelines and internal procedures.Market & Product Expertise: Maintain a deep, up-to-date understanding of financial markets (FX, indices, commodities, CFDs) and competitor offerings.CRM & Administration: Ensure accurate, detailed tracking of all client communications and activities within the CRM.
Requirements:3+ years of proven sales or dealing experience within a financial services, brokerage, or fintech environment.RG146 compliance is essential. A Bachelor’s degree in Finance, Business, or Economics is highly regarded.Deep, practical understanding of CFDs, margin trading, and financial markets.A highly motivated "hunter" mindset with a sophisticated, solutions-oriented approach to client needs.Ability to thrive in a high-pressure, fast-paced environment and collaborate effectively across multicultural teams.Bilingual or multilingual capabilities are a strong advantage.
Benefits:Ongoing investment in your career development (technical and professional training)Wellness and lifestyle perks like monthly corporate massagesReward & recognitionDrinks every Friday at 4pmParental leaveStaff referral bonus programAnnual flu vaccinationsPurchased leaveNovated leasing options for vehicle financing and managementGreat CBD location with easy access to public transportMulticultural environmentCollaborative team cultureRegular social activities
Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.