Program Facilitator, Operations Transformation

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide safe care are registered.

Within Ahpra, the Operations Transformation function partners with Health Workforce, Health Regulation, Technology and other business areas to improve regulatory processes, systems and service delivery. Our focus is on creating simpler, more effective ways of working and equipping staff with the tools, processes and support they need to succeed.

About the role

We are seeking an experienced Program Facilitator to play a critical role in shaping the future of Ahpra's operational services.

As Program Facilitator, reporting to the National Manager – Operations Transformation, you will play a critical role in coordinating program activities, maintaining governance processes and ensuring stakeholders remain informed, aligned and supported throughout delivery. You will be the central point of coordination across multiple workstreams, helping teams manage priorities, monitor progress and achieve key milestones.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys bringing structure and organisation to complex programs, and is passionate about supporting meaningful organisational change.

This is a full time, fixed term role up to 30 June 2027

Key responsibilities

• Coordinate program activities and ensure work is tracked and delivered against agreed priorities and timelines.
• Monitor progress across multiple workstreams, identifying risks, issues and dependencies.
• Maintain visibility of program milestones, actions and deliverables.
• Act as a key coordination point between program teams, business stakeholders and external partners.
• Facilitate timely communication of updates, decisions and outcomes.
• Provide secretariat support for governance forums, including agenda preparation, minute-taking and action tracking.
• Maintain program documentation, registers, records and reporting artefacts.
• Support data collection, reporting and performance monitoring activities.
• Assist in identifying and escalating risks and delivery challenges.
• Contribute to continuous improvement initiatives that enhance program delivery and stakeholder experience.

You can read more about this role in the following position description: RD - Program facilitator - Operations Transformation - final .pdf

About you

You are an organised and adaptable professional with strong coordination and stakeholder management skills. You enjoy working collaboratively, can manage competing priorities and are comfortable operating in a dynamic and evolving environment.

To be successful in this role, you will bring:

• Experience coordinating projects, programs or business initiatives within a complex organisation.
• Strong administration, governance and organisational skills.
• Excellent written and verbal communication skills with the ability to engage effectively at all levels.
• Demonstrated ability to build positive working relationships and provide high-quality customer service.
• Strong analytical and problem-solving capabilities.
• Experience using Microsoft Office applications and the ability to quickly learn new systems and technologies.
• The ability to manage competing priorities while maintaining attention to detail.
• A collaborative mindset, initiative and resilience in a changing environment.

What we offer:

• Work/life balance with the flexibility to work both in the office and at home – the best of both worlds.
• A friendly and supportive working culture with an active social club.
• Discounted Corporate Private Health arrangements and discounted gym memberships 
• Attractive salary of $90,878 per annum plus Superannuation

To apply:

• Click ‘Apply for this job’ to submit your application.
• Your application must include a current resume and cover letter of no more than 2 pages addressing the key accountabilities of the role.
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process
• For any queries or a confidential discussion regarding this position, please email recruitment@ahpra.gov.au
• Closing Date: 11.30pm AEST on  Tuesday 8 September 2026

Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks.

Ahpra requires all employees to comply with Ahpra policies, including the Hybrid and Flexible working arrangements policy

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at time of application.