Student Support Officer

Be Part of a Pilbara First. Shape the Future of Aboriginal Health.

Wirraka Maya Health Service Aboriginal Corporation is proud to be the first Aboriginal Registered Training Organisation (RTO) in the Pilbara. Our RTO is building a strong local Aboriginal health workforce through practical, culturally safe training connected to real community health services and local workforce needs.

About the Role – Student Support Officer/s

A Student Support Officer provides practical and administrative support to students, helping them stay engaged, access services, and successfully progress through their studies.

We are seeking two full-time, ongoing Student Support Officers (one female and one male) to provide culturally safe, practical and respectful support to Aboriginal students throughout their learning journey.

Your Role in Student Success

• Arrange student travel, accommodation and transport.
• Communicate with students, trainers, families, and other stakeholders as needed.
• Connect students with local services and supports during study visits.
• Provide practical support and regular check-ins throughout training.
• Manage student enrolments, records and documentation, ensuring information is accurate and compliant.
• Manage inboxes, calendars and general administration, and support improvements to systems and processes.
• Participate in organisational events and promotions of the RTO.
• Other reasonable duties as required.

Skills and Experience Needed

• A kind, caring and approachable person with a positive, can-do attitude and willingness to help.
• Well organised, with strong relationship-building skills and the ability to work independently and as part of a team.
• Clear written and communication skills, with attention to detail.
• Intermediate computer skills required, including Microsoft Office.
• Experience with RTO management systems and travel booking platforms are a bonus.
• Ability to work respectfully in a cross-cultural environment, with demonstrated experience of Aboriginal and Torres Strait Islander cultures and communities.

Salary and Perks

• Above Award rates of pay and generous salary
• Airconditioning Allowance
• Annual Airfares (after 12 months of service)
• District Allowance
• 5 weeks annual leave
• Salary packaging helps reduce your taxable income and increases your take-home pay.
• Employee Wellbeing initiatives and discounted gym membership
• Paid Study Leave, CPR/First Aid Training, Cultural Awareness Training, conferences & professional development opportunities

Licence, Checks and Qualifications

• Valid WA Driver’s Licence
• National Police Clearance (less than 6 months)
• Working With Children Clearance (WA) or willingness to obtain
• Evidence of Australian Right to Work
• Qualifications in education, community services, health and/or related field is highly sought.

Our Commitment to Safeguarding

WMHSAC is committed to safeguarding children and young people. All applicants are subject to child safety screening processes and must always uphold our safeguarding values.

Apply Now

If you’re ready to bring your skills and make a lasting difference in the community, apply now. To apply, use Seek Quick apply button at the top of this advertisement and upload your CV and cover letter.

For more information, please contact the program manager:

Name: Carol Shillingsworth

Email: carols@wmhsac.com

Phone number: 0417 711 809

A copy of the position description and selection criteria may be obtained by emailing the Recruitment Team hr@wmhsac.com

Application Closes: 26 September 2026

Applications will be reviewed as they are received, so we encourage you to apply early. We may appoint a suitable candidate before the closing date.

Diversity & Inclusion

We celebrate the unique perspectives and talents each person brings. Our team thrives on diversity, and we are committed to fostering an environment where everyone feels valued, supported, and empowered to succeed.