Coordinator Learning and Development

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

The North East Regions Learning & Development Team schedules, coordinates and delivers operational learning and training priorities across the Region and contributes to state-wide learning initiatives.

The Learning and Development Coordinator ensures RTO compliance and plans and coordinates training that enhances and strengthens volunteer capabilities, supporting their roles in delivering CFA services. This is an ongoing full opportunity and Applicants MUST HOLD a Valid Drivers License and Certificate IV in Training and Assessment (TAE40116 or TAE40122) and have an understanding of the arrangements, standards and environment of an RTO.

Key responsibilities of the role will include the following:

• Collaborate with each district's Acting Chief Fire Officer (ACFO) and key stakeholders, including F&EM and DPC Training Sub-Committees, to identify training needs, validate objectives and develop effective, workable training plans and schedules.
• Coordinate and deliver district training and assessment activities by scheduling sessions, negotiating with customers to ensure cost-effective outcomes and liaising with internal and external stakeholders and providers.
• Prepare, coordinate and maintain training resources and materials, including tracking, ordering and managing inventory to ensure availability and quality.
• Monitor, evaluate and report on training activities and performance measures by implementing evaluation processes, analysing data and presenting findings and recommendations to support continuous improvement and planning.
• Support organisational capability development through the Brigade Annual Review process and by ensuring learning and assessment materials comply with AQTF standards to maintain CFA's RTO status.
• Plan, record and monitor instructor utilisation in partnership with the Lead Learning and Development team, ensuring compliance with Enterprise Agreement (EBA) requirements and proactively addressing potential issues.
• Manage training records and systems, including accurate data entry, processing, assessment, validation, archiving and administrative support for the LMS and SMS to ensure high-quality data control.
• Supervise and support administration staff to maintain agreed standards and outputs and prepare responses to requests for information on member training activities.

About you

• Certificate IV in Training and Assessment (TAE40116) or equivalent and an understanding of the arrangements, standards and environment of a RTO.
• Well-developed written communication skills to develop reports & correspondence and to convey training information and objectives to internal & external customers.
• Proven administrative skills and experience including word processing, spread sheets and ability to utilise a variety of enterprise wide systems and applications.
• A contemporary understanding of competency-based learning & development business practices
• Proven ability to manage numerous, varied and concurrent projects within budget, quality and time parameters.
• Well-devel oped interpersonal, written and verbal communication
• Proven ability to work autonomously and as an effective member of a (virtual) team

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check.  You will also be required to provide at least two professional references.

Applications close: 11:59pm 10th September 2026

What to expect from our recruitment process

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]