Studio Manager

Zest Photography is looking for a driven, highly organised and people-focused Studio Manager to take ownership of running our Midland photography studio and leading our team to achieve its goals.

We are looking for someone who loves leading people, takes ownership, is driven by achieving KPIs and genuinely enjoys organisation, structure and making sure things are followed through.

Most importantly, you’ll be passionate about our mission to help women see themselves as beautiful and confident through an empowering Zest Photography experience.

As Studio Manager, you will work across people, operations, sales, client experience and systems, making sure the many moving parts of a busy photography studio work together.

You’ll take ownership of the performance of the studio, understanding our goals and KPIs, driving the team to achieve them and continually looking for ways to improve results.

You'll lead and support our booking, photography and sales teams, creating clear expectations, accountability and a positive working environment where people can perform at their best.

You'll also conduct face-to-face client viewing and design consultations, helping clients select and purchase the photographs and artwork they love.

This gives you visibility across the entire client journey, from how effectively clients are qualified and prepared, through to their photography experience, final purchase and payment.

We want someone who doesn't just keep the studio running, we want someone who continually looks for ways to make it run better.

• Enjoy a competitive salary with uncapped performance incentives

• Work directly with the studio owner, with the opportunity to influence decisions, improve the business and play a key role in Zest’s continued growth

• Comprehensive training in Zest’s sales, client experience and studio management systems

• Ongoing coaching and development to help you grow as a leader

• Opportunities for professional growth in a supportive, creative studio environment

• Work with a dynamic and passionate team committed to making a difference for clients

• Play a key role in helping clients celebrate their individuality and strength through empowering photography experiences

• Managing the day-to-day operations and performance of the studio

• Leading, managing and developing our booking, photography and sales teams

• Maintaining structure, organisation and accountability across studio operations

• Driving studio KPIs and working with the team to achieve individual and business goals

• Setting clear expectations and ensuring responsibilities are followed through

• Conducting face-to-face client viewing and design consultations

• Guiding clients through the selection and purchase of their photography and artwork

• Managing client sales, payments and associated administration

• Monitoring the client journey and identifying opportunities to improve client experience and studio performance

• Ensuring calendars, appointments, client records and resources are effectively managed

• Maintaining accurate information within CRM and studio management systems

• Supporting and improving studio processes, workflows and systems

• Identifying problems early and finding solutions

This role suits someone who:

• Loves leading people and helping a team perform at its best

• Takes ownership and feels personally invested in achieving business goals

• Is motivated by KPIs, targets and measurable results

• Is naturally highly organised and genuinely enjoys maintaining organisation, structure and consistency

• Is confident holding people accountable while remaining supportive and approachable

• Is commercially minded and enjoys seeing a business perform well

• Builds genuine relationships with clients and is confident helping them make purchasing decisions

• Loves photography and believes in the positive impact it can have on people's lives

• Thrives in a busy, creative environment with multiple priorities

• Is tech-savvy and enjoys learning systems and finding better ways of doing things

• Previous experience in a team leadership, management and/or sales-based role

• Demonstrated experience managing, motivating and developing a team

• Strong face-to-face sales and client relationship skills

• Strong administrative and operational skills with exceptional attention to detail

• Confident communicating, setting expectations and having difficult conversations when required

• Tech-savvy and comfortable learning CRM and studio management systems

• A genuine passion for photography and the creative industry

• Alignment with our company values: Passion, Integrity, Respect, Trust and Growth

Zest Photography is more than just a portrait studio; we’re a space where clients rediscover their confidence and celebrate who they are.

Having empowered over 3,000 women, Zest is a leader in life-changing photography experiences. We believe photography has the power to transform how people see themselves, and we are passionate about helping our clients create beautiful artwork that celebrates the most powerful version of themselves and lasts a lifetime.

We’re excited to hear from you! Submit your application via SEEK including:

• Your current resume

• A cover letter outlining your experience and suitability for the role

Important: In your cover letter, please tell us what you love about leading a team, why you believe photography can be empowering for women and what excites you about taking ownership of a busy, creative studio and helping a team achieve its goals.