Assessment Officer

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

This position will work as part of an operations team to receive, assess and provide outcomes to support the delivery of Redress for Historical Institutional Abuse (Redress).  

Working in close collaboration with other Redress teams and applicant support services, the Implementation and Assessment team will work to operationalise the Redress model endorsed by Government. The primary focus of this role will be to process and gather information to support the assessment and decision making in relation to Redress applications.  

The Assessment Officer will be a strategic thinker who is able to develop and implement a range of new processes and work across multiple small and larger projects simultaneously. A high level of proficiency across a range of departmental platforms, systems, and IT software is also required.    

The position is responsible for working with a range of stakeholders, including other Victorian Government departments and jurisdictions, as well as people who have experienced institutional child abuse and neglect. It will require the ability to build, communicate with, and maintain sensitive relationships with all stakeholders.

Please note: this position requires dealing with sensitive material that can be emotionally challenging. This role will best suit resilient and empathetic candidates with experience in dealing with sensitive and distressing material.

ACCOUNTABILITIES INCLUDE

• Contribute to the full life cycle of projects to meet departmental objectives including supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters.
• Support the development and implementation of robust processes and procedures to implement Redress and deliver high quality services and supports.
• Assist in providing advice to stakeholders and assist in the preparation and presentation of reports, briefs, and correspondence on a range of matters.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. W ork eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.