Coolangatta – Full Time Front of House Manager

We are now seeking the next customer service superstar to join our team as the Front of House Manager at YOMG Coolangatta!

Applicants to this role, must be:

• available to work a combination of days, nights, and weekends,
• available to work a minimum of 38 hours per week,
• experienced in managing a front of house customer service team,
• a leader, who can maintain exceptional service and positive customer experience,
• skilled at problem solving, and being solution centric,
• able to work well in a team environment,
• trustworthy with glowing references,
• a great communicator, with charisma and amazing interpersonal skills,
• willing to learn and excel,
• passionate about hospitality, food, and customer service.

Some role responsibilities include:

• managing your team on a day-to-day basis,
• hiring, training and the development of your team,
• managing and controlling labour costs,
• maintaining operational policies and standard operating procedures,
• assisting with stock purchasing and levels,
• maintaining exceptional presentation and cleanliness of the store,
• rostering and timekeeping,
• reporting directly to your area manager/s and YOMG Head Office.

As the Front of House Manager, you will enjoy the following perks:

• free meals while on your shift,
• a flexible or fixed roster across a 5 – day working week, working a minimum of two nights,
• front row seat to further opportunities for professional growth within YOMG.

Agencies need not apply.

We just want to speak to real people with zest and passion for the hospitality industry.

If this sounds like you, don’t wait… APPLY NOW!

YOMG pays in accordance with the Fast Food Industry Award.