Analyst I Infrastructure Services

Job Description:

Essential Job Functions: • Provide technical support in infrastructure services, responding to issues and assisting in tasks. • Contribute to the implementation of infrastructure projects and assignments. • Monitor and troubleshoot infrastructure systems, ensuring reliability and performance. • Work with the team to enhance infrastructure effectiveness and address technical challenges. • Support the development of infrastructure documentation, including incident logs and configuration records. • Apply technical knowledge to address infrastructure-related challenges. • Follow established best practices and standards in infrastructure service delivery. • Utilize technical skills to address infrastructure issues and incidents.

Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and technical knowledge • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus

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