Casual Visitor Services Guide

Casual Visitor Services Guide

• Salary $40.09 - $46.50 per hour + 25% casual loading + super
• Location: Ku ring gai Wildflower Garden (St Ives)
• Flexible casual shifts to suit your availability

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16kms north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

The stunning Ku-ring-gai Wildflower Garden in St Ives is looking for friendly and enthusiastic Casual Visitor Services Guides to help deliver exceptional experiences to our visitors.

As a Visitor Services Guide, you’ll be the welcoming face of the Garden—greeting guests, assisting with visitor enquiries, leading small group activities, and supporting events, education programs, and weekend operations.

Your duties will include, but are not limited to:

• Provide friendly and informative customer service to visitors
• Assist with public programs, tours, and events
• Maintain a safe and welcoming environment
• Support the day-to-day running of the Visitor Centre

Required qualifications, skills and experience:

• Excellent communication and interpersonal skills
• Enthusiastic and confident working with the public (including children and families)
• Interest in Australian native Flora and Fauna (training provided)
• Available to work weekends and school holidays as required
• Current Working with Children Check (or willingness to obtain)
• Current First Aid Certificate (HLTAID001, HLTAID002 and HLTAID003)
• Current Class C Drivers Licence
• Certificate III in Captive Animals and/or fauna care experience is desired but not essential

Benefits

• Flexible casual shifts to suit your lifestyle
• Competitive pay plus 25% casual loading and super
• A supportive, collaborative team that genuinely enjoys working together
• Free confidential wellbeing support through our Employee Assistance Program

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more Contact Keighley O'Loughlin on 02 9424 0***

Closes: 11:30pm, Thursday 20 August 2026

Ku-ring-gai Council is an equal opportunity employer