Portfolio Director of Commercial

Reporting to the Portfolio General Manager and sitting as a key member of the Executive Leadership Team, this is a rare opportunity for an experienced, inspirational and commercially minded leader to join the IHG team at Australia’s most iconic Luxury hotel, InterContinental Sydney, and play a pivotal role in shaping the next phase of the hotel’s and portfolio commercial success.

Portfolio Director Commercial 

Based at InterContinental Sydney, with primary commercial accountability for InterContinental Sydney, you will lead the development and execution of an integrated, total-hotel commercial strategy encompassing Sales, Marketing, Revenue strategy, Reservations, Distribution and market positioning. Your mandate is to optimise revenue, profitability, market share and long-term brand value while strengthening InterContinental Sydney's position within Sydney's highly competitive luxury hotel market.

A critical requirement of the role is the ability to understand and optimise the hotel's business mix across all key market segments, including luxury leisure, corporate, groups and events, consortia, wholesale, transient and international markets. You will understand not simply how individual segments perform, but how they interact, where displacement occurs and how the optimal mix should evolve according to demand, compression, profitability and strategic objectives.

You will bring strong revenue management capability and commercial acumen, confidently interpreting demand, pace, forecast, pricing, market share, channel contribution and competitive performance. Working closely with Revenue Management, you will challenge and influence pricing, inventory deployment, segmentation and distribution strategies to maximise both RevPAR and total hotel profitability.

Marketing leadership is equally important. You will oversee an integrated luxury marketing strategy spanning brand positioning, digital and performance marketing, social media, PR and communications, content development, partnerships, collaborations and campaign strategy, ensuring marketing investment translates into measurable commercial outcomes while building the long-term desirability of the hotel and its venues.

The role requires a holistic approach to total hotel revenue, identifying opportunities across Rooms, Meetings & Events, Food & Beverage, bars, restaurants and signature experiences. You will connect commercial performance with the hotel's broader luxury positioning, ensuring revenue generation and brand development work together rather than in isolation.

As part of the broader portfolio role, you will also provide strategic commercial leadership and support to the Directors of Sales & Marketing at InterContinental Hayman Great Barrier Reef and InterContinental Sanctuary Cove Resort, challenging strategy, identifying opportunities and supporting the commercial performance and development of both businesses.

This is both a strategic and hands-on leadership role where you will lead and foster a high-performance culture built around accountability, collaboration, innovation and our brands "Inspiring Incredible" ambition within a luxury environment.

To excel in this role you will bring

• Significant senior commercial leadership experience within the luxury hotel sector, ideally gained within a complex, high-volume, multi-revenue-stream hotel or resort environment
• Demonstrated experience at Director of Sales & Marketing, Commercial Director or equivalent level, with accountability for delivering revenue growth, market share, profitability and brand positioning
• Deep understanding of hotel segmentation and business-mix optimisation, with experience across corporate, luxury leisure, consortia, wholesale, transient, groups and events/MICE and international feeder markets
• Strong revenue management capability, including an understanding of pricing strategy, forecasting, demand analysis, displacement, inventory deployment, distribution, channel profitability and market-share performance
• Proven ability to develop and execute an integrated commercial strategy, bringing together Sales, Revenue Management, Marketing, Distribution and Operations around a common set of commercial objectives
• Significant marketing strategy experience across digital and performance marketing, social media, PR and communications, content development, partnerships, collaborations and brand campaigns, with the ability to evaluate marketing investment against commercial outcomes
• A sophisticated understanding of luxury hospitality, including luxury customer behaviour, distribution channels, partnerships, brand positioning, storytelling and the international luxury travel ecosystem
• Strong understanding of total hotel revenue strategy, with the ability to identify and optimise commercial opportunities across Rooms, Meetings & Events, Food & Beverage and hotel experiences
• Exceptional commercial and financial acumen, with the ability to interpret complex performance data, forecasts and market intelligence and translate these into clear strategic actions
• Demonstrated ability to operate effectively with hotel owners and senior corporate stakeholders, presenting commercial performance, strategy, investment recommendations, risks and opportunities with credibility and influence
• Proven ability to build, lead and develop high-performing commercial teams, establish clear accountability and develop future commercial leaders
• A strategic and innovative mindset, with the confidence to challenge established thinking, identify new revenue opportunities and adapt commercial strategy as market conditions evolve
• Strong Australian market knowledge combined with an understanding of international luxury feeder markets and global demand channels.

What we offer

• Competitive senior leadership salary package with performance bonus, plus great team benefits and perks
• The opportunity to play a defining role in the commercial strategy and continued growth of one of Australia’s most iconic luxury hotels
• Exposure to a complex, high-profile hotel business and senior ownership and corporate stakeholders
• The opportunity to lead and develop a talented Sales & Marketing team and build the next generation of commercial leaders
• More than 7300 IHG hotels across the world, supported by a strong global talent and development framework to grow your career

This is a rare opportunity for an experienced, inspirational, commercially minded hands on Commercial leader to join the IHG team at Australia’s most iconic Luxury hotel, InterContinental Sydney. We love forward to hearing from you.