Support Officer

Seeking multiple experienced and motivated administration Support Officer to join the Consumer & Practitioner Services team.

About the Role: 

We are seeking motivated and organised Support Officers to join our Regulatory Operations Division. Reporting to the Senior Support Officer, you will provide a wide range of high-quality administrative and operational support to ensure the effective and efficient delivery of regulatory services. 

These fixed‑term positions are available until 30 June 2027 and are well suited to individuals who thrive in fast‑paced environments, enjoy working collaboratively, and have strong attention to detail. 

  What we are looking for: 

You will bring: 

• Experienced customer service, processing, and administration professionals. 
• Good problem-solving skills with the ability to dissect requests and find solutions. 
• Good verbal, written, and interpersonal skills with the ability to provide clear and concise documentation and support. 
• Good organisational skills with the ability to juggle multiple tasks and meet deadlines. 
• Prior experience scheduling for trades would be well regarded. 

For more information please visit the Position Description located at Career.vic.gov.au 

 About the BPC 

Established in 2025, the BPC is Victoria's new independent regulator for the building and plumbing industries. The BPC brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation.  

Key functions related to building and plumbing regulation have come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance.  

A career at the BPC means working to protect consumers and support practitioners at an exciting time of industry transformation. 

You can find further information about our role, annual reports, structure, careers and other activities at BPC. 

 
Commitment to Diversity 

We celebrate the diversity of our workforce.  

The BPC values the benefits all our differences make and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities. 

We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us at [email protected]. 

Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process. 

How to Apply  

We require you to upload: 

• an up-to-date resume.  
• Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.  

Important information   

Only electronic applications submitted via careers.vic.gov.au will be accepted.  

Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months.