Branch Assistant

Join Our Team at Tradelink – Be Part of Something Bigger!
  
As a Branch Assistant, you’ll be an important part of the North Lakes team, working across customer service, counter sales, warehouse operations and deliveries. It’s a varied, hands-on role where everyone pitches in to keep the branch running smoothly and customers well looked after.
  
This is a full-time role based in North Lakes, QLD, working Monday to Friday with no weekend work.

A typical day will see you:

• Serving retail and trade customers at the counter.
• Processing customer orders, sales and general enquiries.
• Picking, packing and dispatching orders.
• Managing goods inwards/outwards and inventory tasks.
• Loading and unloading deliveries and courier shipments.
• Completing customer deliveries in the company vehicle.
• Maintaining a clean, organised and safe branch environment.
• Supporting the wider team with day-to-day branch duties.

What we’re looking for:

• Reliable and hardworking – A strong work ethic and someone the team can count on.
• Confident communicator – Friendly, positive and comfortable dealing with customers and teammates.
• Hands-on and adaptable – Willing to move between counter sales, warehouse duties and deliveries as needed.
• Physically capable – Comfortable with regular manual handling and lifting items up to 25kg.
• Computer literate – Able to process orders and learn branch systems.
• Relevant experience – Plumbing, trade, wholesale, retail or warehouse experience is advantageous, but not essential.
• Valid Driver’s Licence – Required for customer deliveries.
• Forklift licence – Preferred but not essential; support can be provided to obtain one.
• Australian Working Rights – Australian or New Zealand citizen or permanent resident. Sponsorship is not available for this position.

Your new Company:
Tradelink isn’t just another business – we’re a dynamic powerhouse of 200+ locations and 1300+ team members across Australia. We reward hard work, invest in our people, and foster a culture that’s supportive, vibrant, and full of opportunities. With career progression, a profit-share scheme, and hands-on learning, you’ll be set up for success from day one.
  
Tradelink reward their staff through a generous profit share scheme (a share in the Company’s profits based on the business's successes and individual contribution), as well as exciting career progression opportunities. With a strong client-focused mindset, Tradelink value and endorse a fun and vibrant culture.
  
For more information, visit: https://tradelink.com.au/

  
Apply Now:
Careers are made from experiences, and this is your chance to join a well-established business in a varied role where you can build your skills and grow your career.
  
If you’re ready to get involved, work hard and become a valued part of the Tradelink North Lakes team, please apply now with your resume and cover letter.
  

Please note: Only successful candidates will be contacted for the next stage of the recruitment process. As a pre-requisite for this role, candidates may be required to undertake a pre-employment medical screen, a National Police Clearance, and a Drug and Alcohol screen. Thank you for your understanding.

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Additional information

• Varied role across customer service, counter sales, warehouse & deliveries.
• Join a small, hands-on team where everyone pitches in.
• Full-time Mon-Fri role with profit share & career development opportunities.