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XPT Software Australia Pty
About the role
Senior Contact Center Support Engineer (L2)
Genesys Engage
Framework
Configuration
Server, Message Server, Stat Server
SIP Server,
T-Server, URS
Genesys Voice
Platform (GVP)
Composer, Pulse, WDE
CTI and Contact
Center Technologies
SIP/VoIP
Fundamentals
Nice to Have Skills:
Outbound Contact Center
(OCS)
Salesforce/CRM
Integrations
REST APIs
Splunk, Grafana,
Dynatrace/AppDynamics
AWS/Azure Cloud
Knowledge
Verint/WFM
Integration
Scripting
(PowerShell, Python, Shell)
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via xptsoftware.zohorecruit.in — opens their site
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