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Waterways Products (Aust)
About the role
About the role
This is a varied, hands-on position. The majority of your time will be spent on the road servicing customers, however you will also become involved in warehouse operations when required. This provides an opportunity to gain practical experience across the broader water treatment industry, rather than simply performing filter changes. Over time, the successful applicant will develop knowledge of water filtration equipment, water softeners, system assembly, servicing and general water treatment applications.
Key responsibilities
Attend customer sites to replace under-sink and whole-house water filters
Carry out basic servicing and checks of water filtration equipment
Complete scheduled service runs and maintain service records
Provide friendly and professional customer service
Identify and report any issues with customers' water treatment equipment
Maintain and organise service vehicle, filters, fittings and tools
Assist in the warehouse between service work
Assemble and prepare water filtration and water treatment systems
Assist with the assembly of equipment such as filter systems, water softeners and associated components
General warehouse duties including preparing equipment and orders when required
About you
Reliable, punctual and comfortable working independently
Good practical/mechanical ability
Confident using basic hand and power tools
Good communication and customer service skills
Organized and capable of managing a daily service schedule
Holds a current Australian driver's license
Willing to learn and develop new practical skills
Happy working both on the road and in a warehouse environment
Previous experience in plumbing, maintenance, servicing, mechanical work, warehousing or water treatment would be beneficial, but water treatment experience is not essential and training will be provided
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