Account Manager

Stoddart Group are a leading supplier and installer of products to the residential building industry. A leader in what we do, Stoddart are the often unseen but ever-present backbone of the construction of a new home. This role sits within our Sales division and works closely with builders, contractors, and internal teams to ensure we are a trusted, reliable, and value-adding partner across the residential build process.
Join a team that’s helping build the future of Australian homes.
We’re seeking a well-connected residential sales professional who understands how builders operate, has established relationships in the residential market, and has a strong understanding of contracting and site-based delivery. This role is ideal for someone currently working in the residential construction space who thrives on relationship management, commercial outcomes, and practical problem-solving.
About the Role
As part of the Sales division, you will take ownership of key residential builder accounts while supporting broader sales objectives across the business. Working closely with the Sales Manager, Branch Managers, and operational teams, you’ll ensure customers receive consistent service, competitive pricing, and dependable delivery, while identifying opportunities to grow our multi-product offering.
You’ll be responsible for:
Managing and growing key residential builder accounts and maintaining strong, trusted relationshipsAchieving sales, retention, penetration, and acquisition targets set by the Sales ManagerActing as the primary point of contact for builders, proactively managing service delivery and issue resolutionSupporting customer strategy, pricing reviews, and the implementation of price increasesIdentifying new builder and developer opportunities aligned with strategic direction and branch capacityWorking closely with contractors and internal teams to ensure site expectations, timelines, and quality standards are metConducting customer and competitor analysis to forecast demand and contractor requirementsPartnering with the Sales Manager to develop and execute action plans for key customers and multi-product opportunitiesCollaborating with Credit, NEP, Compliance, and Branch Managers on pricing, credit terms, and compliance mattersAnalysing sales performance, margins, and quoting accuracy to minimise financial riskAssisting with contractor and trade recruitment as requiredPromoting a strong safety culture and adherence to WH&S policies and proceduresDemonstrating a commitment to Stoddart Group’s core valuesSome travel may be required.
What We’re Looking For
You’ll succeed in this role if you bring:
Current experience in the residential construction or building supply marketEstablished relationships with residential builders and a strong industry networkA practical understanding of contracting, site coordination, and build sequencingStrong commercial awareness with the ability to manage pricing and marginsExcellent written and verbal communication skillsA proactive, self-motivated approach with strong accountabilityA working knowledge of the National Construction Code (NCC)Confidence engaging with stakeholders across multiple teams and locationsStrong technology and systems capabilityA trade background or hands-on site experience will be highly regarded.
Careers that grow with you
At Stoddart, you’ll join a down-to-earth, supportive team where your work matters. We invest in your growth, value safety and teamwork, and offer real opportunities to build your career.
What you’ll get:
Career development and progressionFlexible working optionsSupportive, hands-on leadershipRecognition for great workStrong safety cultureEmployee benefits platform (discounts & perks)EAP support for you and your familyParental leave & purchased leave optionsNovated leasingRegular team social events
Ready to build strong partnerships and grow your career in residential construction? Apply now.