Gaming Attendant

About the opportunity  
Our Bar and Gaming team plays a central role in creating the Wests experience. We’re currently seeking a casual team member to join the team at Wests New Lambton and help deliver exceptional service to our members and guests. 
 
You’ll be part of a team that keeps our indoor and outdoor spaces, including designated smoking zones, welcoming, safe, and enjoyable – from assisting with service and enquiries, through to ensuring our venues remain clean and inviting.  
 
Here’s what you will be doing:

• Delivering friendly, professional service 
• Assisting with gaming machine operations 
• Taking and delivering drink orders to machines 
• Resetting and paying out jackpot wins 
• Operating Tab and Keno terminals 
• Keeping your workstation and equipment clean and tidy 
• Handling tills and cash transactions 
• Collecting glasses and returning them to the bar  

You will need to be available across a rotating roster, including Friday nights, weekends, and busy peak times like summer and holiday periods. These are our busiest seasons, so being part of the action is key.  
 
Mandatory certifications: Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG).  
 
As part of our recruitment process, you’ll need to complete standard probity checks including, but not limited to, right-to-work verification, Criminal History Check, and reference checks. These will be facilitated and funded by The Wests Group.  

About you   
You’re someone who takes pride in delivering great service and enjoys being part of a busy, team-focused environment. Accuracy and attention to detail are important to you, and you understand the importance of compliance with NSW liquor and gaming regulations. Working nights and weekends suits your lifestyle, and you’re energised by the buzz of a dynamic venue.  

About us   
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.   
Being an employee of The Wests Group will give you access to the following perks and benefits:  

• Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee assistance programs (EAP). 
• Career: Certificate III in Hospitality (SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning), paid traineeships, and leadership programs.  
• Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.  
• Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.  

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.