Practice Manager/Receptionist

Dental Practice Manager

Alice Dental Associates — Alice Springs, NT

Full-Time | Practice Management | Leadership & Team Development

Alice Dental Associates is looking for an enthusiastic, people-focused Dental Practice Manager to lead our team and help ensure the smooth, professional and positive operation of our dental practice in Alice Springs.

We are seeking an experienced manager who is empathetic, organised, energetic and solutions-focused, with a genuine passion for supporting people and creating a great experience for both patients and staff.

About the Role

As Practice Manager, you will play a key leadership role within the practice, overseeing the day-to-day operations while supporting, developing and motivating our team.

You will be someone who leads by example, builds strong relationships, and creates a workplace where people feel valued, supported and empowered to do their best work.

Key Responsibilities

Lead and manage the day-to-day operations of the dental practice.
Provide positive, supportive and empathetic leadership to the entire team.
Recruit, onboard, train and develop team members.
Mentor and motivate staff to achieve their professional and personal potential.
Lead by example and foster a positive, respectful and collaborative workplace culture.
Manage staff performance, rosters, leave and day-to-day team requirements.
Ensure the practice operates efficiently and provides an exceptional patient experience.
Support the team in managing patient enquiries, concerns and feedback with professionalism and empathy.
Identify opportunities to improve practice systems, processes and patient services.
Work closely with dentists and the broader team to achieve practice goals.
Assist with administrative, financial and operational management of the practice.
Ensure practice policies, procedures and regulatory requirements are followed.
Promote a culture of continuous improvement, accountability and teamwork.

About You

We are looking for someone who:

- Has previous experience in a management or leadership role.
- Is an empathetic and approachable leader who genuinely cares about their team.
- Enjoys leading, coaching and training people.
- Has excellent communication and interpersonal skills.
- Is enthusiastic, positive and brings energy to the workplace.
- Has a strong “can-do” attitude and is willing to get involved and find solutions.
- Is highly organised and able to confidently manage competing priorities.
- Is calm and professional when dealing with challenges.
- Takes ownership and accountability for getting things done.
- Is confident providing constructive feedback and having difficult conversations when required.
- Enjoys building a strong team culture and celebrating team success.
- Has a genuine commitment to delivering an outstanding patient experience.
- Dental or healthcare practice management experience is highly regarded, but strong management experience in another industry will also be considered.

What We Offer

- A rewarding leadership role within a friendly and professional dental practice.
- The opportunity to make a genuine difference to our team and patients.
- A supportive environment where your ideas and leadership are valued.
- Opportunities to develop and grow professionally.
- A role where you can have a meaningful impact on practice culture, team performance and patient care.

Join Our Team

If you are an experienced manager who leads with empathy, develops people, brings enthusiasm to the workplace and has a genuine “can-do” attitude, we would love to hear from you.

Apply now to join Alice Dental Associates in Alice Springs and help us build an exceptional team and patient experience.

Work Location: In person