Aboriginal and Torres Strait Islander Community Liaison and Support

About Shine

Shine People Solutions is a proudly Aboriginal-owned and operated consultancy committed to connecting exceptional talent with purpose-driven organisations. We work with clients who are serious about creating inclusive, culturally safe workplaces and driving real change for First Nations communities.

About Our Client

Our client is a leading national not-for-profit organisation dedicated to supporting people living with dementia, their families and carers. Through education, advocacy, support services and community engagement, they work to improve quality of life and ensure communities have access to culturally safe and inclusive support.

Recognising the importance of community-led approaches, our client is committed to strengthening relationships with Aboriginal and Torres Strait Islander communities and ensuring services are responsive, respectful and accessible.

About the Role

We are seeking a passionate and well-connected Community Liaison and Support professional to join a growing team supporting Aboriginal and Torres Strait Islander communities across Alice Springs and Central Australia.

Working three days per week (preferred Tuesday to Thursday), this position plays a vital role in building strong relationships with communities, increasing awareness of dementia support services and ensuring individuals and families can access culturally safe support when they need it.

This role is based in a shared office space in Alice Springs and offers opportunities to travel to remote Aboriginal communities throughout Central Australia. Occasional travel to Darwin and interstate may also be required for conferences, training and organisational events.

This role will work closely alongside another Community Liaison and Support team member to ensure culturally appropriate engagement across communities. A dedicated mentor based in Darwin will also provide ongoing support and guidance.

This is currently a 0.6 FTE position due to funding arrangements. Should additional funding become available, there may be opportunities for increased hours in the future.

Key Responsibilities

• Build respectful, culturally safe relationships with Elders, families, communities and local organisations.
• Promote awareness of dementia and available support services within Aboriginal and Torres Strait Islander communities.
• Support individuals and families to access services and navigate appropriate support pathways.
• Facilitate community conversations, education sessions and engagement activities.
• Work collaboratively with communities to develop culturally appropriate resources and initiatives.
• Maintain strong stakeholder relationships across health, community and social service sectors.
• Travel regularly to remote communities across Central Australia to support engagement and service delivery.
• Contribute insights and feedback to strengthen service accessibility and community outcomes.

What We're Looking For

To be successful in this role, you will bring:

• Strong experience engaging and building trust with Aboriginal and Torres Strait Islander communities.
• Demonstrated ability to establish and maintain meaningful community relationships.
• Excellent communication skills and a genuine commitment to community-led approaches.
• An understanding of the social, cultural and historical factors impacting Aboriginal and Torres Strait Islander peoples.
• Experience in community engagement, community liaison, community development or similar roles.
• Current driver's licence and willingness to travel to remote communities.

Highly regarded experience includes:

• Case management experience.
• Community liaison or outreach experience.
• Experience working within health, disability, aged care or social services sectors.
• Knowledge or understanding of dementia and related support services.

Organisation Benefits

• Opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander peoples impacted by dementia.
• Salary packaging benefits.
• Flexible working arrangements.
• Cultural leave entitlements.
• Professional development opportunities.
• Ongoing mentoring and support.
• Opportunity to work alongside a passionate and purpose-driven national team.

Ready to Make an Impact?

If you are passionate about supporting Aboriginal and Torres Strait Islander communities and want to play a key role in improving outcomes for people living with dementia and their families, we would love to hear from you.

Apply now or contact Tegan Sax at Shine People Solutions for a confidential discussion.

📧 [email protected]
📞 0404 297 296

Shine People Solutions and our client are committed to improving employment opportunities and outcomes for First Nations people. This position is only open to Aboriginal and / or Torres Strait Islander applicants. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and equivalent provisions of State legislation applies to this position.