Manager Service Establishment & Quality

Established in 1981, SNAICC – National Voice for our Children is the national non-government peak body for Aboriginal and Torres Strait Islander children. SNAICC’s vision is that Aboriginal and Torres Strait Islander children, young people and families are protected, our communities determine their own futures, and our cultural identity is valued. We work to amplify the voice of community and the sector for the fulfilment of the rights of our children. 

SNAICC plays a key role in the following areas: 

• Research and policy development, with high-level leadership, policy and sector representation 

• Training and resource design, development and delivery including topics such as early childhood development, partnerships, family support, trauma, and cultural competency. 

• Support for sector development, membership, and networking. 

• Full Time – 76 hours per fortnight 
• Fixed term – 2 Years 
• Location – Flexible. Hybrid/Remote Working available
• Salary – $144,467 - $151,066 + 12% super & salary packaging options

SNAICC strongly encourages Aboriginal and Torres Strait Islander people to apply. 

The Position:

The Manager Service Establishment and Quality is responsible for identifying opportunities to grow ACCO services to meet demand. As part of the Nest & Nurture project the Manager will consult with communities and ACCOs to identify strategic growth opportunities for services, responding to current and emerging community demands, underpinned by a commitment to service excellence and quality-led outcomes. This will be done in a sustainable way to ensure services can open, remain open and deliver culturally strong, high-quality ECEC to their children at scale and pace, nationally.

The role will support ACCO ECEC services designed to truly meet the early childhood development, education and wellbeing needs of Aboriginal and Torres Strait Islander children through:

• considerable capacity and trust building in communitie
• genuine co-design with communities which puts self-determination at the forefront
• establishment of governance, continuous quality improvement, registration, compliance and organisational processes
• the acquisition or development of infrastructure and capital
• overcoming workforce challenges

We are looking for someone who:

• Broad knowledge and understanding of issues impacting upon Aboriginal and Torres Strait Islander children and families, and commitment to the rights, needs and aspirations of Aboriginal and Torres Strait Islander children and families.

• Experience liaising with ACCO’s and communicating with Aboriginal and Torres Strait Islander communities, community leaders, children and families in a culturally safe way.

• Strong experience leading on quality, program and service design, including:

  developing culturally safe and informed systems and policies to meet quality and compliance standards

  provision of specialist information for providers to meet multiple compliance areas

  provision of support and mentoring to leaders to drive practice improvements, and promote best practice

• Demonstrated understanding of systemic barriers which have historically hindered the establishment of ACCO-led services

• Excellent working knowledge of early childhood education and care (ECEC) policies and the service operational context in Australia, or the capacity to develop this quickly.

• Knowledge of workplace obligations and experience in leading and cultivating workplace practices and behaviours that promote, support, and maintain a safe, healthy, equitable, diverse, and respectful workplace.

• Strong experience to establishing and maintaining effective collaborative professional relationship and partnerships with a broad range of stakeholders across non-government, government, philanthropic, and Aboriginal and Torres Strait Islander community.

• Well developed advocacy skills, including the ability to engage with and influence government.

• Well developed written communication and report writing skills

• Excellent business development skills

• Outcomes oriented and capacity to deliver meaningful results while valuing culture, difference, and diversity.

Prior to applying for this role, please review the Position Description (this can be viewed on our website). 

Applications must include:

• A brief cover letter outlining why you are applying for the position
• Written responses to how you meet each of the key selection criteria, including short examples demonstrating your proficiency for each criteria
• A resume with your skills, experience, and qualifications, relevant to the role

The successful applicant will be required to have or obtain a current Working with Children Check and a National Police Check.

SNAICC reserves the right to commence recruitment proceedings immediately.

SNAICC is committed to everyday practice to ensure the safety and wellbeing of all children. Successful applicants are required to adhere to our Child safe practices and policies.

SNAICC does not require the assistance of recruitment agencies at this time – thank you. Please be advised that SNAICC is not responsible for any fees associated with unsolicited resumes submitted outside of its recruitment process.

•     Relevant tertiary qualifications and/or experience in professional leadership positions for 10+ years in a related field.

•     Employee Working with Children Check (WWCC) 

•     Current National Police Check (no older than three months)  

•     Current Driver’s License.

•     Travel is required for the role, intra and interstate