Business Services Manager

About the role

This is a leadership role within Holman Hodge's Business Services team, offering the opportunity to make a genuine impact on both clients and the broader firm. As a Business Services Manager, you will be a trusted adviser to a diverse client base, playing a key role in shaping operational outcomes while supporting Directors in delivering strategic, value-driven advice.

You will lead and mentor a high-performing team, foster strong client relationships, and contribute to the continued growth and evolution of the business. Working in a collaborative, people-focused environment, this role provides clear scope to further develop your technical depth, leadership capability, and commercial acumen, while positioning you for future progression within the firm.

Key responsibilities

You will take ownership of key client relationships while playing an active role in developing and leading our people. Acting as a trusted point of contact for clients and a mentor within the team, your responsibilities will include:

• Building and managing strong client relationships, proactively responding to queries and guiding clients with confidence and professionalism

• Supporting the leadership and development of a small team, driving accountability, effective delegation, and consistent delivery of high-quality work

• Establishing ongoing coaching and mentoring relationships with nominated team members, supporting their professional growth and performance

• Identifying capability and knowledge gaps within the team and contributing to training, guidance, and continuous improvement initiatives

• Reviewing financial statements and income tax returns, while providing technical support and oversight to team members preparing client work

• Working closely with Directors on compliance and advisory engagements, applying technical expertise and liaising directly with clients to deliver value-driven outcomes

• Managing work in progress and billing for client engagements, ensuring commercial outcomes are met alongside client service expectations

About you

• CA or CPA qualification

• Strong technical accounting and tax knowledge

• Demonstrated experience in a Manager role within business services, compliance and advisory

• Excellent problem solving skills and an inquisitive mind

• Strong written and verbal communication skills

• High attention to detail with a quality focus

• Enthusiasm, dedication and willingness to learn with a team orientated approach

Benefits

• New modern professional offices in central CBD

• Flexible working arrangement with WFH options

• Great team culture with a diverse client portfolio

• Structured career progression with professional development

• Competitive staff benefits including a mobile phone allowance, payment of annual CA/CPA registration costs

• State of the art End of Trip facilities

• Free on-site Gym membership

About us

Holman Hodge is a progressive Adelaide-based professional services firm with a team of 6 directors and approximately 44 staff. Our diverse and experienced team are dedicated to ensuring all our clients, both internal and external, receive high quality service. We provide a friendly, supportive and dynamic work environment and offer great training, the latest technology and exposure to a variety of clients and industries.

We understand the importance of a balanced lifestyle and have created a culture focused on both the team and the individual. We take time out to recognise firm achievements, celebrate special occasions and have an active, staff run social club.