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Hastha Solutions
About the role
Key Skills & Experience
ServiceNow Platform
· Strong understanding of ServiceNow platform architecture and best practices
· Hands-on experience with core platform configuration and customisation
Platform Components
· Business Rules
· Client Scripts
· UI Policies & UI Actions
· Flow Designer (flows, subflows, actions)
· Script Includes
· Notifications, Scheduled Jobs, ACLs
Integrations
· REST & SOAP APIs (inbound and outbound)
· Import Sets & Transform Maps
· Scripted REST APIs
· Authentication methods (OAuth, Basic Auth)
· JSON/XML data handling
· Experience on SSO/ITSM/ERP Product Integrations
Desirable
· HRSD Module
· ServiceNow Portal / Employee Centre configuration
· Widget configuration and basic UI customisation
· Telephony integration
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