Medical Secretary

Join Brisbane Colorectal as a Medical Secretary and become an integral part of a small, dedicated team providing outstanding specialised care. Located in the Mater Private Clinic in South Brisbane, we've been a leader in Queensland since 2014, and our practice continues to thrive.

We are seeking someone to join our team for 3 days per week; the ability to work Mondays is essential.

What your day will look like:

As a Brisbane Colorectal Medical Secretary, you'll be the backbone of our practice, ensuring everything runs smoothly. Your responsibilities will include:

Patient and Administration Management:

• Handling phone calls, bookings, payments, and managing outstanding accounts.

• Billing: Processing claims via Eclipse, Medicare, and DVA; in depth knowledge of private health fund billing desirable.

• Theatre bookings and hospital liaison: Co-ordinating theatre lists, including emergencies, liaising with all stakeholders including patients, hospitals, anaesthetists, assistants and relevant third parties.

• Referrals and Communication: Triage new surgical referrals and manage patient recalls and appointment reminders.

• Operational Support: Supervising daily operations, maintaining our database, and monitoring supplies.

You'll be working in a warm, friendly, and busy environment with supportive and down-to-earth doctors.

Your leadership will be key in helping a small team provide the highest quality service.

Do you have what it takes?

We're looking for someone with a proven record of success. To be considered for this role, the following experience is desirable:

• Ability to work Mondays essential.

• 2-3 years' experience in a surgical practice.

• Proficiency with Genie practice management software and Eclipse billing.

• High level understanding of the general business operations of a surgical practice.

• The ability to problem solve, use initiative, lead by example, and be proactive.

• Exceptional customer service and communication skills with meticulous attention to detail.

If you’re an up and coming Medical Secretary who doesn’t precisely meet the above criteria, and you think you have the right disposition for the role, please apply. We are looking for someone who is the right fit for our practice and will be happy to up-skill the right candidate!

Why join us?

3 day per week role with the capacity to work additional days to cover sick / annual leave. Availability to work Monday is essential. You'll be part of a team that values a strong work ethic and a positive atmosphere.

This role would suit an immediate start, so we're ready for you to jump in and make a real impact - apply now!

Ready to take the next step in your career? Visit our website at www.brisbanecolorectal.com.au to learn more about the practice.

Please send your CV, including cover letter, to the Practice Manager at ***************@gmail.com

Interviews will be conducted as applications are received and the position will be filled if a suitable applicant is found so please apply now!