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Serenitas Management
About the role
We currently have an opportunity in Erskine for an administrative superstar to work 19 hours per week. This can be flexible for the right candidate of a 4-day working week, between Monday to Friday (morning shifts typically from 8am or will consider slightly later for the right candidate if school hours are more suitable). We are looking for a candidate who is customer service focused and loves a working day filled with variety! We are a dynamic company that has a passion for developing and operating land lease lifestyle communities. With over 20 villages across Australia, our vision is to provide affordable resort living in a safe community of like-minded people.
To be successful in this role you will be required to demonstrate the following:
A strong customer service focus with the ability to quickly develop relationships with key stakeholders.
Excellent communication skills (written and verbal).
Ability to think outside the square and solve problems quickly and effectively.
Complete tasks with accuracy and speed while maintaining high attention to detail.
Excellent time management and organisational skills.
Work well within a team environment.
Remain calm under pressure with the ability to juggle tasks while still managing to go that extra mile!
Work both autonomously and in a team environment, happy to assist with any task and work towards one common goal!
Essential Role Requirements:
Previous customer service experience.
Knowledge of Microsoft suite.
Current driver's licence.
The successful candidate will be required to undergo a National Police Check Clearance as a condition of employment.
Desirable:
Previous experience with systems including RMS and CRM will be highly regarded.
Previous background in resort management or over 50's lifestyle resorts would be advantageous
What we offer as an Employer:
Telehealth service for employees and their immediate families.
Employee Assistance Program.
Flexible working conditions.
Work-Life Balance.
What we need from you:
If you enjoy hands-on work and take pride in contributing to a safe and enriching environment for our homeowners, we'd love to hear from you. Join us and be an integral part of the team.
Please submit your resume and cover letter via Seek, Applications Close 10th Sept 2026 or earlier at our discretion.
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