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Plus Fitness Rockdale
About the role
About the role
As a Membership Consultant, you'll play an important part in creating a welcoming club environment while helping prospective members take the first step in their fitness journey. This is a customer-facing role suited to someone who enjoys talking to people, building relationships and working towards sales targets.
Key responsibilities
Welcoming members and prospective members into the club
Responding to membership enquiries via phone, email, social media and in person
Conducting club tours and explaining our membership options
Following up leads and converting enquiries into new memberships
Working towards individual and club sales targets
Providing excellent customer service to existing members
Assisting with member retention and engagement
Handling general membership and account enquiries
Maintaining a clean, professional and welcoming club environment
Assisting with local marketing, promotions and club events
About you
Confident and comfortable speaking with new people
Friendly, outgoing and approachable
Motivated by goals and sales targets
Reliable and punctual
Professional in person and over the phone
Able to work independently and as part of a team
Organised and able to follow up leads consistently
Passionate about fitness, health and helping people
Willing to learn and develop sales and customer service skills
Previous sales, gym, retail or customer service experience is highly regarded but not essential
About us
Plus Fitness Rockdale is a growing fitness community offering a fun and energetic gym environment with a supportive and driven team.
Benefits
Full training and ongoing support
Opportunities to develop your sales and customer service skills
Career growth opportunities within the fitness industry
Staff gym access
A supportive and driven team environment
Your match
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