Venue Operations Manager | The Wattle Hotel

Love great hospitality and ready to step beyond shift leadership into true venue operations?

Redcape Hospitality is looking for an experienced hospitality leader to join the team as Operations Manager at Wattle Hotel in Upper Coomera.

This is more than a shift leadership role. You'll work side by side with the Venue Manager, helping lead the venue every day, taking ownership when they're away and building the commercial and leadership capability needed to step into your own venue in the future.

Why Join Us

• Competitive salary matched to your experience

• Step into a genuine 2IC role with real responsibility across the venue

• Broaden your leadership across bar, bistro, gaming, sports bar and retail

• Work alongside an experienced Venue Manager who will back you to lead

• Join a busy Upper Coomera local with loyal regulars and onsite parking

• Build towards Venue Manager with opportunities across 50+ Redcape venues

What You'll Do

• Support daily operations across bar, bistro, gaming, sports bar and retail

• Lead shifts with confidence and deliver outstanding customer experiences

• Lead the venue in the Venue Manager's absence

• Coach, support and develop team members while maintaining high standards

• Oversee rostering, stock control, cash management and daily operational routines

• Maintain compliance, presentation and operational standards across the venue

What We're Looking For

• Leadership experience in a pub, hotel or similar multi-outlet hospitality venue

• The drive to build your hospitality career and take on broader venue responsibility

• Confidence developing teams across bistro, bar and gaming while building a positive culture

• Strong knowledge of venue compliance, liquor and gaming regulations

• Experience with venue administration, cash management and reporting

• Current RSG, RMLV certificate and Approved Manager licence

• Flexible availability across days, nights, weekends and public holidays

About Wattle Hotel

Wattle Hotel Coomera sits in one of the Gold Coast's fastest growing northern corridors, a venue that's found its community and is growing with it. The team here is energetic and genuinely invested in the neighbourhood they serve. There's real opportunity for people who want to grow their careers in a venue that's gaining momentum, backed by the support and resources of the Redcape group. If you want a role where your contribution is visible and your development is taken seriously, Wattle Coomera is the place.

About Redcape Hospitality

Redcape Hospitality is one of Australia's leading hospitality groups, with more than 2,000 team members working across 50 venues in New South Wales, Queensland, Victoria and Queenstown, New Zealand.

From community pubs and bottle shops to accommodation and entertainment venues, we create places people love to visit and teams are proud to be part of.

If this sounds like you, we'd love to have a chat!