Fenergo Support Analyst

Must Have Skills: Fenergo CLM Subject Matter Expert (SME) with strong experience in production support, issue analysis, and Fenergo .NET code development. The role requires hands-on expertise in Fenergo configuration, workflows, rules, and .NET solution, along with the ability to troubleshoot complex business and technical issues in a live environment.

• Minimum 5 years of functional expertise on Fenergo v8 (FenE) CLM product.

• Knowledge in end-to-end customer lifecycle management journey.

• Working experience on Fenergo base application code – should be well versed in debugging and troubleshooting code in .net.

• Must have hands-on experience in developing functional requirements/ small business enhancements through Fenergo application code.

• 5+ year of experience in .net C# development.

• Experience in developing REST/SOAP APIs and third-party integrations.

• Experience in SQL queries, stored procedures, performance tuning.

• L3 Support experience in Incident and Problem Management.

• Experience in Banking domain, Financial Crime, Anti Money Laundering, KYC, CDD, EDD, Customer Lifecycle Management

• Nice to have:-Experience with Fenergo upgrades or migrations

• Knowledge onFenX product

• Exposure to DevOps / CI-CD pipelines

• Knowledge of Azure or cloud environments

• ITIL or production support processes

• Experience working in agile delivery models