Junior Operations Officer

Job description

• Provide high-level of customer service to corporate and commercial clients in relation to deposit, loan and remittance products and services.

• Assist with account opening, KYC/AML documentation, daily transaction processing, servicing of lending/credit facilities and treasury settlements.

• Maintain accurate customer records, partner with relationship manager and credit teams to ensure seamless delivery of services.

• Respond to client enquiries, identify services improvement opportunities, and ensure compliance with internal and regulatory standards

• Produce periodic or ad hoc reports to the Head Office and local regulators

About you

• Bachelor's degree in Banking, Finance, Business or any related fields

• 1-2 years' experience in financial service within corporate or institutional banking

• Fluent in both English and Mandarin is preferred

• Exposure to banking operations or back-office functions (e.g. remittances, treasury operations, loan administration)

• Good understanding of AML/CTF requirements and operational risk controls

• Excellent communication skills (written and verbal), meticulous attention to detail and strong customer focus

• Comfortable supporting multiple tasks in a busy commercial environment

• Proficiency in Microsoft Office