Support Worker

Why this role matters

The Salvation Army Australia’s Homelessness Stream delivers high-quality, person-centred services to individuals and families at risk of or experiencing homelessness. We provide accommodation, case management, outreach, financial assistance, and connections to specialist services – supporting people to rebuild independence and stability.

About the role

We’re seeking a compassionate and proactive Support Worker to empower clients in developing their capacity to live independently. Working closely with Case Managers and Team Leaders, you’ll provide holistic support that makes a real difference in people’s lives.

This is a part-time (20 hours a week) position based in Surry Hills, reporting to the Residential Support Team Leader. The role involves 24-hour rostered shifts (days, evenings, nights, weekends, and public holidays).

How will make an impact

• Support the implementation of the Homelessness Stream Model of Care

• Work alongside Case Managers to respond to client needs

• Complete incident and risk reports in line with policy and procedure

• Identify service gaps and recommend improvements to leadership

• Engage in ongoing professional development to strengthen practice

What you will bring

• Minimum Certificate IV in Community Services

• Strong communication skills (written and verbal)

• Understanding of Trauma-Informed Care (desirable)

• Current NSW Employee Working with Children Check

• Senior First Aid Certificate (preferred)

• NSW Driver’s Licence (desirable)

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• Flexible working conditions

• Financial discounts / benefits

• Purpose driven career which has positive social and sustainable outcomes

• Employee Assistance Program - Independent confidential counselling service;

• Opportunity for career development;

• An inclusive culture of dedicated, passionate and professional team members

• Positively supporting and impacting the lives of others through your career contribution 

How to Apply 

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.   We are looking for compassionate people who share our mission and values.  If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. 

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration