Time Capture Administrator

The opportunity

We are looking for a detail focused Time Capture Administrator to join our Energy and Utilities team within the Support Services Hub.

In this role you will support accurate timesheet processing and payroll outcomes across operational sites. You will work closely with Site Coordinators, supervisors and payroll teams to ensure workforce data is complete, accurate and submitted on time.

This is an opportunity based in Hexham with flexible working arrangements up for discussion during the recruitment process. 

Key responsibilities include
• Review and validate employee timesheets for accuracy and completeness
• Monitor timesheet submissions to meet payroll deadlines
• Investigate and resolve discrepancies such as missing approvals or incorrect hours
• Liaise with stakeholders to ensure timely issue resolution
• Support payroll processing through accurate data preparation in Kronos
• Manage all requests through the ServiceNow platform
• Maintain accurate records and ensure service level agreements are met
• Identify risks and escalate issues impacting payroll timelines
• Contribute to process improvement and system optimisation

What we are looking for

• Experience in payroll administration or workforce time capture
• Strong understanding of timesheet processing and payroll inputs
• Experience with systems such as Kronos, WebTimes or similar
• High attention to detail and accuracy with workforce data
• Strong communication skills and stakeholder engagement ability
• Ability to work to deadlines in a high volume environment
• Knowledge of ServiceNow or similar workflow tools is desirable

What we offer

• Supportive and collaborative team environment
• Opportunities for career growth and development
• Access to employee benefits and wellbeing programs
• Exposure to a large scale essential services business
• A culture focused on safety, inclusion and continuous improvement

About Energy and Utilities

Energy and Utilities is a leading provider of end to end services across the utilities sector. We work with our customers to design, build and sustain assets, infrastructure and facilities that support communities across Australia and New Zealand.

At Downer we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected and empowered to succeed. We encourage applications from people of all backgrounds and identities.

How to apply

Click Apply Now to submit your resume and a short cover letter outlining your suitability for the role.

Downer Group does not accept unsolicited resumes, applications or candidate profiles from recruitment agencies. We will not be liable for any fees or costs associated with unsolicited submissions.