Auction Services Manager

ABOUT US

Slattery Grays Auctions is proudly Australia’s largest national family-owned auction company, a leading auction and valuation practice. With over 15 sites across Australia, we specialise in automotive, road transport, earthmoving, mining, marine, and aviation asset advisory and disposal services.

At Slattery Grays, our values aren’t just words on a wall – they shape how we work every day. We back our people, building genuine relationships and standing by each other. We pursue excellence in everything from customer service to the way we innovate and improve. We do the right thing, earning trust through integrity and accountability. And because great results come from great teams, we make sure we enjoy the ride along the way.

ABOUT THE ROLE

Reporting to the State General Manager, the Auction Services Manager leads our local auction administration support team and keeps the engine room of our auctions running – from pre-sale readiness through to post-sale administration and financial workflow follow-up. You’ll be the go-to person on the ground, making sure work is prioritised, issues are escalated early, and our national processes are delivered consistently at a local level.

Daily responsibilities include:

• Lead, coach and develop a small team across auction coordination, administration, reception and site support
• Oversee the auction lifecycle locally — sale readiness checks, handoffs, escalations and workflow controls
• Manage local financial workflows including receipting follow-up, refund coordination and payment status visibility
• Act as the key escalation and coordination contact for the GM, BDMs and site leadership
• Work closely with Sales, Operations, Finance and Customer Service to resolve issues and keep things moving
• Spot recurring issues and contribute to process improvement across states and divisions

ABOUT YOU

You are a natural organiser who thrives in a busy, process-driven environment — calm under pressure, across the detail, and quick to escalate when something isn’t right.

You will bring:

• 2+ years’ experience in auction operations, administration, shared services or a comparable operational leadership role
• Proven experience leading teams in a high-volume environment with multiple stakeholder groups
• A strong understanding of auction workflows, sale readiness, operational controls and post-sale administration
• Experience with auction management systems (Salesforce or other CRM or online marketplace system is highly desired),or similar operational platforms
• Clear, professional communication skills and a collaborative, service-oriented approach
• Sound judgement, practical prioritisation and strong follow-through

BENEFITS & PERKS

We offer stocked pantry with Friday site team lunches, free onsite parking, $40 monthly staff voucher, free EAP program, novated lease and superannuation salary sacrifice. 

APPLY NOW!

If you think you would thrive in this role, we’d love to hear from you. Please apply with your current resume including all relevant experience, contact details, and referee information.

For any questions, please contact our People & Culture team on: p&c@slatteryauctions.com.au

Come as you are – At Slattery Grays Auctions we are proud to be an Equal Employment Opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.