Sales Representative – Personal Care
Melbourne, VIC | Full-time
Build the future of Personal Care with us
Are you an experienced Personal Care,
Cosmetics, Specialty Chemicals or Ingredients sales professional looking
for your next opportunity?
We’re looking for a commercially driven Sales
Representative – Personal Care to join our Melbourne team and help grow our
Personal Care business across Australia.
This is an exciting opportunity to combine your technical understanding of cosmetic ingredients with strong commercial and
relationship-building skills, working with leading beauty brands,
formulators, contract manufacturers and distribution partners.
Key Responsibilities
Customer Relationship & Key Account
Management
- Manage and
grow strategic relationships with leading beauty brands, contract
manufacturers, and distribution partners across Australia.
- Work closely
with key customers including brand owners, R&D teams, formulators,
procurement managers, and commercial stakeholders to identify innovation
and growth opportunities
- Support new
product developments from concept through commercialization by leveraging
Croda's portfolio.
Market Intelligence & Industry Engagement
- Monitor
beauty and personal care market trends, competitor activity, ingredient
innovations, and regulatory developments.
- Represent
Croda at industry conferences, customer innovation days, technical
seminars, supplier presentations, and trade exhibitions.
- Provide
customer and market insights to support business strategy, innovation
initiatives, and portfolio development.
Commercial & Strategic Account Management
- Deliver
revenue, volume, and margin growth through strategic account planning and
business development activities.
- Lead pricing
discussions, annual negotiations, supply agreements, tenders, and
long-term customer contracts.
- Identify
opportunities to increase customer share-of-wallet through cross-selling
and introduction of new technologies.
- Develop
account growth strategies aligned with both customer objectives and
Croda's business priorities.
Internal Stakeholder Collaboration
- Liaise
closely with Technical, Marketing, Regulatory, Supply Chain, Customer
Service and Finance teams to deliver seamless customer support.
- Coordinate
cross-functional resources to resolve technical, commercial, supply chain,
and regulatory issues.
- Support
global and regional product teams by sharing market intelligence, customer
feedback, and emerging industry trends.
- Work
collaboratively with distributors and channel partners to maximize market
coverage and customer engagement.
Sales Pipeline, CRM & Forecasting
- Maintain
accurate opportunity pipelines and customer project tracking through CRM
systems (SAP C4C or equivalent).
- Develop and
manage sales forecasts, demand planning inputs, and revenue projections to
support business objectives.
- Monitor
project progression, conversion rates, and commercial performance against
annual targets.
- Prepare and
present monthly sales reports, pipeline reviews, account performance
updates, and business development plans to management.
Reporting & Business Planning
- Prepare
annual business plans, strategic account reviews, budget forecasts, and
territory growth strategies.
- Analyse sales
data, market trends, and customer performance metrics to identify growth
opportunities and business risks.
- Provide
regular reporting on revenue performance, opportunity pipeline, project
wins, forecasting accuracy, and customer activity.
- Ensure
disciplined territory management and efficient prioritization of customer
engagement activities.
Your Experience
& Expertise
- 5+ years’
experience in Personal Care, Cosmetics, Specialty Chemicals, Ingredients
or a related industry.
- Proven track
record in B2B sales, business development and key account management.
- Experience
working with beauty brands, contract manufacturers, formulators and/or
distributors.
- Strong
commercial skills including pricing, negotiation, forecasting and
strategic account planning.
- Knowledge of
cosmetic ingredients such as actives, emulsifiers, surfactants, botanicals
and specialty materials is highly desirable.
- Experience
using CRM systems for pipeline management, opportunity tracking,
forecasting and reporting.
- Strong
communication, influencing and relationship-building skills with both
technical and commercial stakeholders.
- Ability to
collaborate effectively across Technical, Marketing, Regulatory, Supply
Chain, Customer Service and Finance teams.
What we offer:
- A competitive salary package including + superannuation + vehicle allowance+ annual sales bonus will be on offer for the right candidate who is driven to succeed.
- Ongoing development and training opportunities will exist for those looking to take the next step in your career.
- Incentives to improve your well-being and have a healthy lifestyle.
- Family-oriented environment with flexible work arrangements
- 16 weeks fully paid parental leave for eligible employees.
- Share saving plan offered to all employees.
Why Croda?
Croda is a FTSE100 organisation where we truly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, create ‘our Purpose, Smart science to improve lives™’. With over 5,000 employees globally, we specialise in the research and development of innovative ingredients for the Life Science and Consumer Care markets.
We are focused on developing our inclusive culture through accountability, collaboration and innovation. By joining Croda, you will be part of a team who are using smart science to create a more sustainable future.
At Croda, we believe our people are
our difference. We are people-led, driven by the desire to do good and deliver
value, a unifying principle shaped by all the great people that have
travelled through Croda since our beginning in 1925. We pride ourselves on bringing together
diverse teams and talents from across the globe and, guided by our values of
Responsible, Innovative, and Together, we are passionate about building an
inclusive, collaborative, and diverse organisation with innovation and customer
focus underpinning all that we do.
