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Beston Plumbing Services
About the role
We are a plumbing company currently employing in excess of 100 employees servicing residential home builders.
This is a fast-paced and hands on Customer Service and Business Support role. Within this role you will be reporting to the Scheduler Team Leader whilst working closely with on-site supervisors, tradespeople and administration. This role is available Full Time basis.
Key Duties & Responsibilities surround supporting the operational business units of the company in the areas of:
Responding to Emails
Preparing and Filing Delivery Dockets & warehouse paperwork
Completing Bookings from Clients
Assisting the scheduling team with Daily Tasks
General reporting on targets and providing information to scheduling leader
Printing Plans
Managing the logistics of plumbing services installations on new construction sites
Scheduling jobs to our in house tradespeople
Lodging forms with government authorities
Calculating charge out rates and preparing invoicing information to clients
Entering job data in the job management system
Skills & Qualifications:
Knowledge and experience in a labour-based supply & install company an advantage but not a pre-requisite
Ability to easily build rapport and establish trust with clients
Excellent time management and organisation skills with the ability to work methodically, accurately and with rigid timelines
Excellent oral and written communication skills
Strong PC skills in Word; Excel; Outlook
Excellent problem solver and ability to manage multiple deadlines and business drivers
Personal Attribute:
Enjoy & thrive off a fast-paced environment
Positive attitude
Good communication and negotiation skills
Able to gain the confidence of clients, suppliers, and team
Desire to work in a fast paced business focused on growth and deliver outstanding service
Personable & Able to think laterally
Able to work under pressure and meet deadlines
Opportunities for advancement.
To apply for this role, please forward your cover letter and resume by clicking 'APPLY NOW'.
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