Credit Officer

About the Business:

Brownes Dairy has been delighting consumers for over 140 years and is ready to embark on a new growth phase. You’ll step into a high‑impact role with ownership, visibility, and the opportunity to shape the customer journey of our community with brands such as Hunt and Brew, Füll+, ProGo, Brownes Chill and Yogo when you join us as a Credit Officer.

 Role Responsibilities:

• Monitor customer accounts to ensure payments are received in accordance with agreed trading terms
• Follow up overdue accounts through phone calls, emails, and written correspondence
• Prepare and maintain aged receivables reports and escalate high-risk or long-outstanding debts
• Receive, investigate, and resolve customer claims, disputes, and payment discrepancies
• Verify pricing, rebates, delivery issues, and invoice accuracy
• Act as the primary point of contact for customer account enquiries
• Provide clear, professional communication regarding invoices, statements, and payment status

Requirements:

• Tertiary Qualification in a relevant field with professional experience
• Experience with JDE or SAP systems will be highly regarded
• Sound knowledge of Microsoft Suite

What do we offer?

Working with a supportive, friendly finance team who are all located at our Head Office in Balcatta. Advantage of plenty of free onsite parking, an active social club. Five weeks annual leave, Employee Reward & Recognition program, Employee Assistance Program, and free product on site.

Apply: To apply for this role, please submit a CV and cover letter that best shows your relevant skills and experience. All candidates will receive a response.

Applications for this role will close on 20th September 2026.

At Brownes Dairy, we recognize that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.