EL1 Change Manager

Australian Citizens residing in Australia only respond. must have Baseline Clearance.

Weighting1. SFIA Organisational change management level 5 Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams. Creates and implements action plans to ensure everything is ready for the change before going live. Acquires change management resources and develops their capabilities to deliver the required changes. Gathers feedback to allow timely improvements to the change management plan and approach. Assesses risks and takes preventative action. Develops and communicates tailored change management plans for senior stakeholder groups. Provides guidance and makes suggestions to support change sponsors.50%

2. SFIA Portfolio, programme and project support level 5 Takes responsibility for the provision of portfolio, programme and project support. Advises on the available standards, procedures, methods, tools and techniques. Evaluates project and/or programme performance and recommends changes where necessary. Contributes to reviews and audits of project and programme management to ensure conformance to standards.15%

3. SFIA Specialist advice level 5 Provides definitive and expert advice in their specialist area. Actively maintains recognised expert level knowledge in one or more identifiable specialisms. Oversees the provision of specialist advice by others. Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation.15%

4. SFIA Stakeholder relationship management level 4 Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information. Implements stakeholder engagement/communications plan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.20%

Desirable criteria

1. Knowledge of procurement, contracting processes or platforms in a government context is desirable.

2. Knowledge of the DTAs Digital Service Standard.

3. Have experience working in a multi-disciplinary team using agile methodology.

Project Teams Collaboration Resolutions Lessons Provision Deals Agile Corrective Actions Stakeholder Management Reviews Government Change Management Procurement Management