Catering Coordinator

About the role

EARL is a premium Melbourne-based cafe & catering group, established in 2010 with an enviable reputation for consistency, quality and the very best service. As part of Peer Group Hospitality, which operates EARL Canteen, Dame Melbourne, and Golden Coffee Bar across Melbourne & interstate locations, you'll join a vibrant, growing team. This is no desk job! You will flex across all parts of our catering operations and get to know the business inside and out.

Key responsibilities

• Coordinating online orders using Flex Catering Software

• Being the point of contact for all EARL email enquiries & bespoke catering events

• Being sales-focused; anticipating guest and business needs

• Assisting with our kitchen team when things get busy, especially with packing and checking off orders

• Getting on the road and making deliveries when the schedule demands

• Assisting with outside catering events and EARL activations

• Maintaining an organised, stocked & tidy warehouse

About you

• Have previous hospitality, events and exceptional customer service experience

• Enjoy a dynamic working environment, moving across different sections of the business as the day demands

• Be organised, methodical with a high attention to detail & good at prioritising

• Be food-savvy with a solid understanding of dietary requirements

• Be focussed on building lasting client relationships

• Show initiative and be proactive in finding solutions

• Be a systems whiz across Mac, using Flex and managing its back-end

• Have full-time availability, Monday - Friday from 7am

• Have an unrestricted driver's license and the ability to make occasional CBD deliveries

About us

EARL is a premium Melbourne-based cafe & catering group, established in 2010 with an enviable reputation for consistency, quality and the very best service. As part of Peer Group Hospitality, which operates EARL Canteen, Dame Melbourne, and Golden Coffee Bar across Melbourne & interstate locations, we are a vibrant, growing team.