Assistant

Company Description Yeah yeah we get you there .com .au is a growing organization focused on providing reliable, customer-centered services in Australia. The company values efficiency, clear communication, and dependable support to ensure that clients have a smooth end-to-end experience. Team members are encouraged to contribute ideas and work collaboratively to improve processes and service delivery. The organization promotes a supportive work environment with opportunities to learn, take on varied responsibilities, and grow with the business.Role Description This is a full-time Assistant role based in Auburn, NSW, with a hybrid work arrangement that allows some work from home. The Assistant will support daily operations, including responding to customer inquiries, coordinating schedules, and handling phone and email communications. Responsibilities include maintaining records and documentation, preparing basic reports, and ensuring information is accurately entered into company systems. The role involves liaising with internal team members and external partners, organizing files and office supplies, and assisting with general administrative tasks as needed. The Assistant is expected to manage time effectively, prioritize tasks, and provide consistent, professional support to help the team deliver quality services.Qualifications Strong organizational and time management skills to handle multiple tasks and priorities.Solid communication skills, including clear written and verbal communication with customers and colleagues.Proficiency with basic computer applications and office software (e.g., email, word processing, spreadsheets).Attention to detail and accuracy in data entry, record keeping, and documentation.Customer service mindset, with the ability to respond professionally and respectfully to diverse inquiries.Ability to work both independently and collaboratively within a small team environment.Previous experience in an administrative, assistant, or customer service role is beneficial.Comfort working in a hybrid setting, commuting to Auburn, NSW as required and working from home when appropriate.