Portfolio Management Support Officer | Full-time Permanent

Closes: 28 August 2026

Classification: Information Technology Officer Class 2
Salary: $102,657 - $116,592 plus superannuation
Position No: 61335
Directorate: Digital Canberra
Advertised (Gazettal date): 14 August 2026
Contact Officer: Sarah Carpenter on Sarah.Carpenter@act.gov.au or (02) 5124 6266

Details: Join Digital Canberra and build a career that makes a real difference in the community. Whether you're shaping strategic technology investments to create a truly connected Canberra, or working hands-on with technology to support our hospitals, schools, and government services - your work will have a direct and positive impact. At Digital Canberra, your contribution matters. Be part of something meaningful.

At Digital Canberra, you’ll work with passionate technologists, policy experts, and designers to build and sustain services that matter. We value curiosity, collaboration, and creativity, and we’re committed to helping you grow. Digital Canberra is seeking a motivated and experienced Project Portfolio Support Officer who can make a contribution to the digital transformation changes underway in our health system. As a Division we are committed to delivering quality solutions for our clinical colleagues in the wider ACT Health Directorate and Canberra Health Services.

Under the direction of the Director, Portfolio Management, the Project Portfolio Support Officer is responsible for supporting project managers and the delivery of successful projects in line with the Digital Health Delivery Frameworks and processes.

To be successful, the Project Portfolio Support Officer must have experience:

• supporting project teams in the use of project management tools, developing and implementing project management frameworks and procedures
• effectively communicating with diverse stakeholders to ensure customer satisfaction
• supporting the development of cost estimates and detailed budgets
• resource planning to support project teams to be set up for success
• analysing project risks and issues
• monitoring and reporting project progress, and
• a detailed understanding of the role of the Project Portfolio Management Office in providing project assurance.

What we offer you

At Digital Canberra, we offer a rewarding government career that has a direct, positive impact on the Canberra community. You may be strategic, helping us lead technology investment decisions to build a genuinely connected Canberra. Or you may enjoy the hands-on satisfaction of working with the latest technology to keep our hospitals, schools, and government running. At Digital Canberra, you will make a difference!

As part of the ACT Public Service (ACTPS), Digital Canberra offers some of the best hybrid and flexible working arrangements in Australia. Flexible working in the ACTPS means we provide the opportunity to work remotely (from home) or from a choice of office locations around Canberra, although the exact arrangements will be discussed with your hiring manager, based on operational needs.

Canberra is Australia’s capital – a welcoming, unique city with a quality of life that many cities aspire to. It’s the perfect place to raise children, take advantage of world-class cultural institutions, and enjoy the great outdoors. Canberra is primed for technology evolution. As a young and growing city, the shape of our community and our digital government services will continue to change.

Just like our city, Digital Canberra is inclusive. Our work spans many technology disciplines, and our workforce is culturally and linguistically diverse. We welcome candidates who have the right to work in Australia, which may include temporary and permanent visa holders (subject to your visa conditions and security clearance restrictions).

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Refer to the Position Description for further information about this role. You may wish to speak to the listed Contact Officer if you have any queries once you have reviewed the Position Description.

Eligibility/Other Requirements:

• This role may require an Australian Government Negative Vetting Level 1 (NV1) Security Clearance, which will be sponsored by the Digital Health Group. In order to be eligible for NV1 Security Clearance, you must be an Australian citizen. If you are not successful in obtaining a security clearance, your employment will be terminated or not commenced.

Note: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

How to Apply: Please submit a written application of no more than three pages, responding to the required Selection Criteria in the Position Description, a current curriculum vitae, and contact details of at least two referees.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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