Security Officer - Gatehouse

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

We are seeking professional and customer-focused Gatehouse Security Officers to join our team in Alton North, Victoria.

Working within a busy industrial and logistics environment, you will be responsible for managing gatehouse operations, controlling site access, monitoring security systems, and supporting the safety and security of personnel, assets, and facilities.

As the first point of contact for visitors, contractors and employees, you will play a critical role in maintaining secure site operations while delivering outstanding customer service and professionalism.

About the Role

Reporting to the Site Supervisor, you will be responsible for managing gatehouse operations and ensuring all access and security procedures are followed in accordance with site requirements.

Employment Type: Full Time Permanent

Location: Alton North, VIC

Roster:  3-week rotating roster across all shift spans

• Week 1- 0600-1400 M-F
• Week 2- 1400-2200 M-F
• Week 3- 2200-0600 M-F

 Flexibility to work all rostered shifts is essential.

Key Responsibilities

Primary duties include, but are not limited to:

• Managing vehicle movement and access control for both vehicles and personnel.
• Data entry of all vehicle movement information
• Checking emails, administration and required reporting.
• Identify and report any security risks to the client contact and client services manager.
• Completion of digital occurrence logbooks and incident reporting.
• Provide perimeter security by ensuring there is no unauthorized access to the site or vulnerabilities to the physical and electronic security integrity of the site perimeter.
• Surveillance and monitoring of all entry gates, site buildings and grounds via CCTV.
• Conduct site inductions
• Site rule & PPE enforcement
• Ensure only authorised persons and vehicles enter the facility.

 About You

You will bring:

• Current Victorian Security Licence
• Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
• Demonstrated experience in a similar environment, managing client relationships.
• Ability to work 3-week Monday-Friday rotating roster on a full-time basis across all shift spans.
•  Ability to work in a high-pressure environment.
• Ability to prioritize tasks and self-supervise.
• Proficient in use of Microsoft Excel
• Advanced level of data entry accuracy
• Intermediate to advanced keyboard skills essential
• Attention to detail
• Literacy in all MS Office products.
• Excellent communication and customer service skills - verbal and written.

Why Join Certis

• Work within Australia's most secure and sensitive environments
• Be part of a high-trust security workforce
• Access ongoing training, career pathways and professional development opportunities
• Operate in a values-driven organisation that prioritises integrity and accountability
• Supportive team environment with strong leadership
• Employee benefits including retail discounts, wellbeing programs and reward & recognition initiatives
• Commitment to diversity and inclusion, with applications encouraged from women, Aboriginal and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds

Benefits & Culture

What We Offer:

• Employee discount program with savings at more than 400 retailers nationwide
• Wellbeing program supporting mental, physical and financial health
• Employee Assistance Program (EAP) available to employees and their families
• Inclusive and diverse workplace culture
• Career progression opportunities and ongoing learning and development programs
• Access to high-potential leadership development opportunities

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you've completed your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.

Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd

• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293