Key Account Manager

Go far with IOR

IOR might be the greatest Aussie success story you haven’t heard of… yet.

From humble roots in Eromanga, QLD, we’ve been fuelling the furthest corners of Australia for over 40 years. But we think the most exciting journey’s still on the horizon.

Joining IOR means stepping into a role where your work genuinely matters. As our Key Account Manager, you’ll play a pivotal role in driving growth across Australia by building strong relationships with major customers, identifying new opportunities, and delivering commercial solutions that create lasting value. You’ll work with some of our most significant customers, collaborate with leaders across the business, and help shape the future of IOR’s Ground Fuels division. This is an opportunity to make a real impact while growing your career with a proudly Australian business that’s continuing to expand and innovate.

About the role

As a Key Account Manager, you’ll manage existing major accounts while developing new business opportunities across key market segments nationally, with a particular focus on the Oil & Gas sector and other strategically important industries. You’ll act as a trusted partner to customers, helping them maximise value through IOR’s fuel, storage, and technology solutions while driving profitable growth for the business

• Develop and grow relationships with major customers while identifying and securing new key accounts across target market segments.
• Understand customer needs and proactively deliver tailored fuel, storage, and technology solutions that create long-term value.
• Lead customer engagement activities including account reviews, contract discussions, and stakeholder meetings.
• Prepare tenders, proposals, and commercial agreements by collaborating with internal teams to deliver winning solutions.
• Monitor market trends, competitor activity, and industry opportunities to support strategic growth and multi-product engagement.

What you’ll bring

You’ll bring strong commercial acumen, a relationship-driven approach, and a proven ability to influence stakeholders in complex customer environments. You’re a skilled communicator, confident negotiator, and enjoy creating solutions that deliver mutual success for customers and the business.

• Proven experience managing key accounts and developing new business opportunities within complex or high-value customer environments.
• Strong commercial, negotiation, and sales skills with the ability to deliver profitable outcomes and long-term customer growth.
• Excellent communication and stakeholder management skills, with the ability to influence and build relationships at all levels.
• High level of computer literacy, including experience preparing detailed tenders, quotations, and customer proposals.
• Strong understanding of fuel, distribution, storage, industrial, transport, mining, or related sectors, with a strategic and customer-focused mindset.

Why join IOR?

Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It’s this mindset that drives us forward. We’re about so much more than fuel. We’re about three key things:

• Right Team: It’s the kind of place where you walk in the door and instantly know you belong
• Right Track: We’re going somewhere, and as we get bigger, so do the opportunities to get stuck in and challenge yourself
• Right Now: There’s no dragging feet or endless committees here. We deliver for Australia every single day

You’ll also be rewarded with a range of benefits, including:

• Grow your expertise and career with access to experienced mentors and ongoing training and development opportunities
• Team member and family discounts on fuel (obviously!)
• Work hard, play hard with our Blue Squad social club – trivia nights, barbecues and plenty of laughs!
• Plus salary sacrificing options, retail and health care discounts, Employee Assistance Program, and much more

Ready to go further with us?

If this sounds like you, don’t overthink it – just apply! We look forward to meeting you.

For more information and to apply, please click the “Apply” button above. All applicants will receive a response.

We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.